Asset Protection Surveillance Operator, Night Shift (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

48d•Onsite

About The Position

Caesars New Orleans is seeking an Asset Protection Surveillance Operator who will maintain the highest level of integrity while protecting company assets and monitoring suspicious activity through covert surveillance operations. This is an entry-level position with overnight shift hours. The role involves maintaining surveillance, recording irregular activity, and operating surveillance equipment to ensure compliance with company policies and procedures.

Requirements

High school diploma or GED required
At least 21 years of age to work in a casino
Ability to successfully pass a background check and drug screening
Demonstrated strong mathematical skills
Willingness to learn and develop a broad knowledge of table games, casino rules, procedures, and operations
Ability to recognize cheating methods, suspicious behavior, and irregular activities
Ability to successfully complete periodic written and/or oral assessments, demonstrating knowledge of gaming operations and regulatory requirements following training
Strong ability to collaborate and work effectively as part of a team
Maintenance of a professional, well-groomed appearance
Demonstrated integrity, ethics, and trustworthiness at the highest level
Excellent interpersonal, verbal, and written communication skills
Must be able to maneuver in all areas of the casino.
Must be able to sit or stand for extended periods while observing numerous CCTV screens.
Must be able to work and maneuver in confined spaces.
Must be able to observe and recall specific details of incidents and individuals.
Must have the manual dexterity to operate equipment such as DVRs, monitors, switches, computers, controllers, and cameras.
Must be able to provide court testimony when necessary and write detailed reports.
Must be able to bend, stoop, reach, kneel, twist, and grip items when necessary.
Must be able to remain calm and make sound decisions while handling guest demands in a fast-paced environment.
Must have excellent vision, including peripheral vision, to effectively monitor gaming activities.
Must be able to read, write, speak, and understand English.
Must be able to respond to visual and auditory cues.

Nice To Haves

Some college preferred
Experience with surveillance systems, camera equipment, and recording methods is a plus
Experience working in a surveillance environment, with the ability to efficiently monitor and navigate multiple computer screens simultaneously and maintain focus throughout the duration of the shift, is a plus

Responsibilities

Maintain surveillance on designated areas and activities.
Record irregular activity as required.
Operate all surveillance equipment, including, but not limited to DVR’s, monitors, switches, computers, controllers, and cameras as assigned.
Provide CCTV (closed camera television) and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
Present oneself as a credit to Harrah’s and encourages others to do the same.
Meet the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.