Asset Protection Supervisor Full Time

BJ's Wholesale Club•Kissimmee, FL
•Onsite

About The Position

The Asset Protection Supervisor is responsible for safety, asset protection, and inventory control within the club. This role involves leading and executing inventory counts, supervising and directing the work of Team Members in the asset protection and inventory control departments. The supervisor creates and maintains a safe club environment through theft deterrence strategies, member engagement, and adherence to safety standards. Key responsibilities include managing physical and systemic processes, reverse logistics, ensuring inventory accuracy, and overseeing all company asset protection programs. The role requires strong leadership, business acumen, effective communication, and the ability to build and develop high-performing teams. A commitment to service excellence for both team members and members is essential, along with upholding club standards and driving performance through data analysis.

Requirements

  • High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
  • Prior, asset protection, safety, and/or inventory control experience preferred.
  • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
  • Forklift experience preferred.
  • Open shift availability required.
  • At least 18 years of age.

Nice To Haves

  • College degree
  • Big box wholesale, retail, grocery and/or management experience
  • Prior, asset protection, safety, and/or inventory control experience
  • Forklift experience

Responsibilities

  • Performs safety inspections.
  • Instructs on accident prevention techniques and assists in accident investigations.
  • Handles worker’s compensation and general liability rates.
  • Develops/teaches company asset prevention programs and initiatives.
  • Leads, executes, and investigates results from inventory count program.
  • Performs inventory counts.
  • Manages inventory control functions.
  • Oversees count teams and programs.
  • Implements best practices and programs focused on operational shrink deterrence.
  • Oversees Inventory Control Driver and assigned responsibilities.
  • Oversees RTV process and ensures the accuracy of damage and return to vendor and transfers.
  • Validates that all merchandise leaving the back doors has been processed per company guidelines.
  • Develops effective and productive teams in the asset protection and /inventory control departments through selection, training, managing, assessment, evaluating performance, coaching, motivating and performance management when necessary.
  • Executes Asset Protection Routines as outlined in the Asset Protection Supervisor Calendar.
  • Completes weekly review of the club shrink report, monthly annotation on the shrink (over $500) report and investigates/resolves variances accordingly.
  • Planning and execution of cycle inventory preparation process.
  • Executes merchandise protection standards focused on current club theft trends.
  • Partners with RAPM and investigates internal and external theft, fraud, and organized retail crime cases.
  • Communicates results of investigations and provide updates to leadership based upon facts of each case.
  • Conducts weekly CCTV review per the Asset Protection calendar.
  • Completes weekly data entry of inventory recoveries per the Asset Protection calendar.
  • Completes monthly review of the club shrink report.
  • Investigates variances accordingly and annotates findings.
  • Manages, reviews, and resolves losses identified through exception-based reporting and cash variances.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Ensures a safe and positive environment and experience for the team members.
  • Ensures a safe and positive environment and experience for the members.
  • Lead teams to deliver GOLD club standards daily.
  • Acquire a deep knowledge of key metrics and reporting for total club and department performance.
  • Drive performance and profitability by using reporting to identify trends and areas of opportunity.
  • Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
  • Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

Benefits

  • Weekly Pay
  • Free BJ’s Memberships
  • Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
  • Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
  • 401(k) Retirement Savings Plan with company match
  • Employee Stock Purchase Plan
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