Asset Protection Specialist (Part Time), RISE on The Strip

Green Thumb•Las Vegas, NV

9h•Onsite

About The Position

At Green Thumb Industries and RISE Dispensaries, the Asset Protection Specialist (APS) is more than a security presence; they are the welcoming face of the dispensary, crucial in creating an elevated, friendly, and concierge-style experience for guests. This role blends hospitality, customer service, and safety leadership to enhance both the customer and team member experience. APS are active, professional, and approachable stewards of the company's culture, safety, and brand values, ensuring everyone feels safe, respected, and cared for.

Requirements

At least one year of customer-facing or concierge experience strongly preferred.
Familiarity with POS systems and/or compliance technology preferred.
Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.
Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
Must have reliable, responsible, and dependable attendance.
Must pass all required background checks including state-specific cannabis employment requirements.
Possess valid driver’s license or state ID.
Must be 21 years or older and meet all state-specific cannabis employment requirements.
Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
Ability to perform tasks for prolonged periods, remain alert and responsive, move about the dispensary, remain stationary if required, converse and communicate, operate point of sale system, computer, and other office machinery, inspect and receive detailed information, move inventory and materials weighing up to 30 pounds independently, and position self to move inventory and materials.
Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.
Friendly, professional demeanor with excellent interpersonal skills.
Ability to remain calm and empathetic in stressful situations.
Consistent demonstration of excellent customer service skills.
Ability to establish and maintain effective working relationships with all employees.
Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Responsibilities

Greet all visitors with warmth and positivity, managing check-in with professionalism and efficiency while upholding compliance standards.
Set the "RISE Vibe" from the moment customers enter, providing basic concierge-level support such as answering common questions and directing traffic.
Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
Monitor various areas of the premises, including store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
De-escalate situations with empathy, tact, and clear communication.
Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
Report and respond appropriately and urgently to any safety, security, or compliance incidents.
Support emergency procedures and preparedness, including fire, evacuation, or weather response.
Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment.
Foster strong relationships and mutual trust with store teams, leadership, and customers.
Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
Support training of new APS team members to model warm, professional, and compliant behavior.
Perform other duties as assigned.