Asset Protection Specialist

Jerry's Enterprises•Edina, MN

13d•Onsite

About The Position

This role involves monitoring store activities to identify and prevent potential theft or fraud. The specialist will investigate external and internal cases concerning crimes committed against the company, as well as suspicious activities or complaints. Collaboration with other departments is expected. The position requires making external apprehensions following company policy, conducting forensic investigations to close out priority cases, and monitoring the store's physical security to drive a shrink elimination culture. The specialist will also complete thorough reports of all investigations and incidents, maintain integrity and confidentiality with sensitive information, respond to emergency situations and alarms, and ensure the safety of employees and customers by complying with company policies and procedures. Maintaining professional relationships with store employees, customers, industry peers, and law enforcement agencies, and staying up-to-date on industry trends and best practices in asset protection are also key aspects of the role.

Requirements

High school diploma or equivalent.
Strong investigative and organizational skills.
Proficient with use of computers to include Windows OS, Microsoft Office, and general internet skills.
Self-starter that works well independently as well as a part of a larger team.
Availability to work a schedule based on business needs to include day, evening, weekends, and holiday shifts.
Understanding of security apprehension procedures.
Organized.
Effective with verbal and written communication skills.
Works well with others.

Nice To Haves

One year experience in related field preferred.
Prior education, training or experience in a related field is preferred.

Responsibilities

Monitor store activities to identify and prevent potential theft or fraud.
Investigate external/internal cases concerning crimes committed against the company in assigned stores as well as suspicious activities or complaints.
Collaborate with other departments, where appropriate.
Make external apprehensions following company policy.
Conduct and build forensic investigations to close out priority cases.
Monitor the store’s physical security and drive a shrink elimination culture in the store.
Complete thorough reports of all investigations and incidents.
Maintain integrity and confidentiality with all proprietary and sensitive information.
Respond and support store with emergency situations; respond to emergency situations and alarms.
Ensure safety of all employees and customers via compliance with company policies and procedures.
Maintain professional relationships with store employees, customers, industry peers and law enforcement agencies.
Remain up to date on industry trends and best practices in asset protection.