Asset Protection & Safety Mgr

Lowe's Home Centers•Albuquerque, NM

12d

About The Position

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations. The manager partners with store operational leadership to support friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and controls that improve safety, hazardous-materials handling, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or asset protection.
Availability for morning, afternoon, and evening shifts any day of the week.
Physical ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.

Nice To Haves

Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
Completion of a nationally certified training program, such as Wicklander-Zulawski or Reed training.
Professional accreditation, such as APQ or APC, or equivalent experience.
2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a manager in a retail environment.
1 year of experience conducting quality reviews or audits.
Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
Demonstrated experience conducting multiple retail investigations.
Experience using physical security systems, such as CCTV and EAS.

Responsibilities

Partner with store operational leadership to help ensure associates provide friendly, professional, and timely customer service.
Monitor receiving, shipping, and selling patterns for the assigned store.
Champion initiatives and establish processes and controls that improve safety, hazardous-materials handling, shrink, and security outcomes.
Oversee and coordinate programs and processes to minimize loss and maintain a safe working and shopping environment.
Monitor and address criminal activity.
Coach and train associates.
Oversee inventory levels to help reduce shrink and shortages.
Respond to violent altercations when needed to help keep customers and staff safe.
Provide expertise on safety reports, guidelines, and regulations.
Travel occasionally for meetings, training, or to support neighboring stores, if needed.