(NEX LITTLE CREEK) -ASSET PROTECTION/SAFETY INVEST

NEXCOM•Virginia Beach, VA

4d•Onsite

About The Position

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. This role involves maintaining surveillance, investigating incidents of fraud, waste, and abuse, conducting audits, and ensuring physical and fire safety controls are maintained. The position also requires assisting management with evacuations and force protection measures, and testifying in legal proceedings.

Requirements

U.S. Citizenship Required
One year of responsible experience in clerical office, retail customer service, security, administrative, safety, or other work demonstrating the ability to perform the duties of the position satisfactorily.
One year of experience following established policies, procedures, and safety requirements; protecting property, information, equipment, or materials; identifying and reporting safety or security concerns; and effectively interacting with customers, the public, or employees.
Must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.

Nice To Haves

Relevant coursework in law enforcement, investigation, evidence, criminology, police law, policy administration, safety, or related subjects may be considered qualifying education.

Responsibilities

Maintains surveillance throughout Navy Exchange facilities to identify and detect suspicious activity contributing to external and internal losses.
Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
Detects and detains individuals suspected of shoplifting, consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures, and standards.
Investigates other suspected incidents of fraud, waste, and abuse as directed.
Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
Conducts audits of cash registers, cash offices, retail inventory controls, and service operations as directed by the Loss Prevention Safety Manager or Supervisor.
Conducts investigative research of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools.
Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence.
Maintains absolute confidentiality of all investigative research and case information.
Maintains physical security of NEX facilities adhering to site-specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
Maintains fire safety controls and precautions by conducting inspections of fire suppression systems, emergency equipment, and potential workplace hazards.
Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
Monitors Known Theft evidence, Lost Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
Testifies in criminal and civil court proceedings, including Military Courts Martial, other military command disciplinary proceedings, and administrative hearings.
Adheres to prescribed work schedules.
Maintains a professional image and demeanor in appearance and communications.
Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor.
Promotes and adheres to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments, and current strategies to address shrinkage concerns.
Assists in LPS training and awareness initiatives of NEX associates as directed.
Performs other related administrative/investigative duties as assigned.