ASSET PROTECTION/SAFETY INVESTIGATOR - NAVAL BASE SAN DIEGO, HOME STORE - FULL TIME (35 - 40 HRS)

NEXCOM•San Diego, CA

15h•Onsite

About The Position

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. This role involves maintaining surveillance, investigating incidents of fraud, waste, and abuse, conducting audits, and ensuring physical and fire safety controls are maintained. The position requires adherence to strict confidentiality, professional demeanor, and participation in various loss prevention programs. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment.

Requirements

U.S. Citizenship Required
1-year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
1 year experience which clearly demonstrated that the applicant possesses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property, equipment, or materials and person-to-person relationships in maintaining various rules and regulations.
Must be eligible for and obtain a Secret Clearance within 6 months of appointment.

Nice To Haves

1 year of academic study above the high school level which included 6 semester hours in policy administration, police law, evidence investigation, criminology, law enforcement, or similar subjects may be substituted for each year of experience.

Responsibilities

Maintains surveillance throughout Navy Exchange facilities to detect suspicious activity contributing to external and internal losses using CCTV systems.
Detects and detains individuals suspected of shoplifting, and investigates other suspected incidents of fraud, waste, and abuse.
Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM Loss Prevention Safety (LPS) standards.
Conducts audits of cash registers, cash offices, retail inventory controls, and service operations.
Conducts investigative research of cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems and other investigative tools.
Conducts accident investigations involving associates and customers, including report writing and obtaining photographic evidence.
Maintains confidentiality of all investigative research and case information.
Maintains physical security of NEX facilities, adhering to opening/closing procedures, key controls, Electronic Article Surveillance, and Intrusion Detection System alarm controls and response procedures.
Maintains fire safety controls and precautions by conducting inspections of fire suppression systems, emergency equipment, and potential workplace hazards.
Provides assistance to management in facility evacuations and the implementation of Force Protection Anti-Terrorist measures.
Monitors Known Theft evidence, Lost Found programs, and Access Control policies.
Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with NEXCOM policies.
Testifies in criminal and civil court proceedings, including Military Courts Martial, military command disciplinary proceedings, and administrative hearings.
Adheres to prescribed work schedules.
Maintains a professional image and demeanor in appearance and communications.
Maintains the department dress code.
Promotes and adheres to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
Maintains a thorough knowledge of factors contributing to inventory shrinkage, high shrink departments, and current strategies to address shrinkage concerns.
Assists in LPS training and awareness initiatives for NEX associates.
Performs other related administrative and investigative duties as assigned.