(NAVY LODGE NORFOLK) ASSET PROTECTION/SAFETY ASSOCIATE (HOSPITALITY) 10:00PM - 6:00AM SHIFT

NEXCOM•Norfolk, VA

5d•Onsite

About The Position

Oversees the Asset Protection Safety (APS) functions of assigned Navy Exchange Service Command (NHG) facilities to ensure protection of property, assets, employees, and guests. Maintains records management and certifications required by the Department of the Navy, NAVSUP, law, and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures as needed. This is an overnight position, scheduled 10:00pm - 6:00am.

Requirements

Alertness
Tact
Integrity
Ability to learn guard rules, regulations, pertinent laws, general and special orders, and administrative procedures relating to security programs.
Ability to communicate effectively.

Responsibilities

Maintains physical security and safety of assigned NEX facilities by adhering to site-specific operating procedures by utilizing Access and Key Control systems, Closed Circuit Television (CCTV), Electronic Article Surveillance (EAS), Fire and Intrusion Detection Systems (IDS), Emergency Response Procedures (ERP), and Anti-Terrorism Force Protection (ATFP) and HPCON measures.
Patrols and maintains surveillance throughout assigned NEX facilities and grounds (parking lots, sidewalks, etc.) to prevent, identify, and detect losses and dishonest acts such as theft, fraud, waste, or abuse, along with identifying and addressing any potential safety issues.
Maintains various records (discrepancy reports, etc.) for facilities assigned.
Provides guest assistance and information as necessary, to include assistance with room access.
Prepares APS reports concerning security-related incidents, accident reports, and advises the chain of command of any unusual occurrences. Maintains any APS documentation as assigned (investigations, audits, discrepancy reports, etc.).
Assists in investigations as assigned, directed, and operational assessments/reviews consistent with company-provided training and the APS Manual for assigned locations.
Responds to accidents, safety issues, assists guests and associates during emergency situations, and assists/contacts Law Enforcement and/or Base Officials as needed.
Exercises tact and diplomacy with guests and associates while carrying out assignments and diffusing or de-escalating aggressive confrontations using tact, courtesy, and assertiveness.
As assigned or dictated by Force Protection Conditions (FPCON), checks identification to ensure only authorized persons are permitted on premises.
Makes recommendations for revisions/improvements where physical security and/or safety deficiencies and/or weaknesses have been identified.
Ensures fire alarms, physical security, and safety items are in proper working order and reports any conditions which might constitute fire or safety accident hazards.
Works under the supervision of a designated APS Supervisor who regularly provides procedures, regulations, and instructions concerning APS functions while communicating with lodge management. Review of work is made in terms of adequacy and compliance with applicable policies, procedures, and instructions.
Furnishes information such as types of services available, hours of operation, direction, etc., and/or directs/assists guests to the location of desired service.
Performs other related duties as assigned.