Asset Protection Representative

Loblaw Companies Limited•Ottawa, ON

2d•Onsite

About The Position

Shoppers Drug Mart in Ottawa, Vanier/Rideau Street is looking for a full-time Asset Protection Representative. This is a front-line career in retail security where your vigilance, professionalism, and quick decision-making help create a safe shopping environment while reducing theft and fraud in high-volume grocery and pharmacy settings. Join one of Canada’s most prominent and most respected Asset Protection teams and make a direct impact in safeguarding our business, our employees, and our customers.

Requirements

Valid Provincial Security Guard License
Understanding of the Criminal Code of Canada, Trespass to Property Act, and related legislation.
Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Approachable, confident, and respectful with exceptional communication skills.
A high level of trustworthiness, accountability, and a proactive approach to problem-solving.
Candidates who are 18 years or older are required to complete a criminal background check.

Nice To Haves

Previous experience in grocery, pharmacy, or other high-volume retail environments is an asset.

Responsibilities

Actively prevent theft, fraud, and policy violations by maintaining a visible and professional presence in-store.
Safely and lawfully detain offenders, following all company and legal procedures.
Conduct detailed internal and external investigations, gather and analyze evidence, and work closely with law enforcement when required.
Partner with store leadership to identify loss trends and implement effective prevention strategies.
Ensure compliance with company standards, security policies, and provincial regulations.
Thrive in a dynamic, fast-paced environment with a flexible schedule, adapting quickly to new challenges.