Asset Protection Partner
Sephora•Township of Langley, BC
•CA$25 - CA$30•Onsite
About The Position
The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. This role involves conducting surveillance, apprehending individuals involved in external theft, preparing incident reports, and collaborating with internal partners, law enforcement, and other retailers. Additionally, the role includes conducting store self-audits, safety inspections, and assisting with inventory preparation and shrinkage prevention plans.
Requirements
- 1 year of asset protection/loss prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
- Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
- Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
- A High School graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
- Availability to work at multiples locations within a market.
Nice To Haves
- Proficiency in Windows, Word and Excel is desirable.
Responsibilities
- Provide friendly, professional and knowledgeable service to clients as needed.
- Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
- Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
- Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
- Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
- Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
- Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
- Conduct store self-audits, checklists and safety inspections.
- Communicate findings to store Leadership team and District Loss Prevention Manager.
- Assist store Leadership team with inventory preparation and process.
- Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
Benefits
- performance-based bonus opportunities
- a competitive benefits program
- robust learning and development initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
