Open Jobs Asset Protection Partner

Sephora•Boston, MA
•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard the company’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and handle incidents professionally and carefully. You will spend 75–80% of your time on the selling floor to deter theft, support service, and maintain a safe environment. The role may support multiple locations as needed and may require testifying in court on behalf of the company. This is a regular, full-time, hourly, non-exempt position. Full-time employees must meet the minimum weekly shift and hours requirements, with full-time hours defined as 30–40 hours per week. Availability during peak retail operations—including nights, weekends, and holidays—and punctuality and consistent attendance are required. Sephora describes its commitment to creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. Comprehensive healthcare and wellbeing benefits are offered based on eligibility. The listed hourly pay range is $25.00–$31.00; actual pay depends on qualifications, experience, and other legitimate business factors specific to the position or location. Sephora is an equal opportunity employer and provides reasonable accommodation to applicants with disabilities or other medical conditions.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Meet the minimum required number of weekly shifts and hours; full-time hours are 30–40 hours per week.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness by leading or joining meetings and training to increase asset protection and reinforce safety protocols.
  • Maintain a strong store presence, spending 75–80% of work time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to identify and investigate losses.
  • De-escalate incidents professionally while prioritizing safety and the client experience.
  • Complete audits and prepare reports for asset protection efforts.
  • Follow asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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