Asset Protection Manager

Housing Works • New York, NY

1d • Onsite

About The Position

The responsibility of the Asset Protection Manager is to support the organization’s strategic plans focusing on sales, profitability, shrinkage, operations and safety. The Asset Protection Manager must provide leadership, expertise, and training to operational staff ensuring understanding and compliance. The Asset Protection Manager must work with key stakeholders to ensure that best practices are established without adding complexity to shop or PDC operations. They must work effectively under pressure, adapt well and support change while balancing multiple priorities.

Requirements

• High School Diploma or the equivalent, College degree preferred
• Three plus years of Retail Loss Prevention management in a multi store environment or the equivalent
• Working knowledge of the physical security aspects of the job including alarms, locks, keys and CCTV systems
• Conducting and managing internal/external investigations, Wicklander-Zulawski certified
• Demonstrate analytical, mathematical and computer skills (Microsoft office computer skills including word, excel and outlook)
• Some Human Resource principles

Responsibilities

• Conduct bi-monthly audits on current operations in the thrift shops, bookstore, warehouse, moving and donations department focusing on inventory control, loss prevention and safety.
• Identify key performance indicators to track and trend, identify possible weaknesses and make recommendations for improvements.
• Evaluate current policy and procedure manual and update. Annually review the adequacy of the manual with assessments on whether it accurately incorporates policies of operations in the departments.
• Develop and implement enhancements to existing training programs for current employees, new hires and volunteers that address prevention of employee and customer theft, key elements of good customer service and best practices for store managers for effective store management.
• Create assessments on inventory control and accuracy in relation to the POS system. Assess and update all cash handling policies and develop procedures and expectations that managers can uphold. Audit all department cash handling procedures for daily sales and petty cash. Report findings to VP Thrift Retail.
• Conduct investigations and interviews for inventory loss, cash loss and breach of company policy and procedures.
• Oversee and manage the vendor invoices, ensuring all invoices are received, correctly coded, and filed. Ensure contractual agreements are upheld. Monitor and support vendor relationships, ensuring strong relationships in accordance with our corporate values.
• Assess and maintain emergency and safety systems in all Thrift facilities.
• Provide a safe environment for customers, staff and volunteers. Develop partnerships by an open line of communication with shop staff, warehouse staff and Admin staff; building positive business relationships.
• Other duties as directed by your supervisor, COO, President and Thrift Shop board members.
• Report quarterly to VP of Compliance on compliance to established policies and procedures and best practices. Critically analyze where problems exist and devise, implement, and monitor action plans to address non-compliance.
• Participate in the annual budgeting process, ensuring effective resource management. Devise plans and actively engage in cost saving initiatives and/or process improvements. Continually review return on investment of Asset Protection equipment and resources.
• Network and liaise with local law enforcement and legal counsel as necessary.

Benefits

• Three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED