Asset Protection Investigator, Logistics

Sephora•Perryman, MD
•$23 - $27•Onsite

About The Position

The Asset Protection Investigator helps reduce loss from theft, damage, and process gaps at Sephora’s distribution center. This hands-on hourly role uses security technology, observation, data analysis, and investigative tools to identify risks, support investigations, and strengthen awareness. The role supports a safe and secure workplace by partnering with Operations, Inventory Control, and security teams to monitor access points, respond to incidents, and identify shrink-reduction opportunities. The position is based at the Perryman Distribution Center in Perryman, Maryland, and reports to the Supervisor, Asset Protection. It is a regular, full-time, non-exempt distribution center position. The target hourly pay is $23.00–$27.00; certain work schedules may also be eligible for shift differential pay.

Requirements

  • At least 2 years of Asset Protection or Loss Prevention experience; supply chain experience is preferred.
  • High school diploma or equivalent.
  • Strong written, verbal, listening, and interpersonal skills, especially in critical security interactions.
  • Ability to make sound decisions quickly, stay composed under pressure, and respond to incidents.
  • Proficiency with Microsoft Office, inventory systems, CCTV, alarm systems, card access, and Asset Protection applications.
  • Knowledge of laws and policies related to investigations, apprehensions, search and seizure, and evidence preservation.
  • Ability to de-escalate volatile or potentially dangerous situations.
  • Ability to maintain confidentiality with sensitive and privileged information.
  • Professionalism, sincerity, and integrity when working with associates, leaders, and external partners.
  • Ability to work independently for extended periods without direct supervision.
  • Ability to work a flexible schedule and adapt to business needs.
  • Ability to stand and walk for extended periods, lift up to 50 pounds, and occasionally work from heights while operating warehouse equipment.

Nice To Haves

  • Supply chain experience.

Responsibilities

  • Investigate and report suspected theft, fraud, policy violations, and other loss-related incidents.
  • Conduct surveillance using CCTV, access control systems, and on-floor observations to detect, deter, and document suspicious behavior.
  • Analyze reports, inventory data, trends, and security findings to identify theft, process gaps, shrink trends, and mitigation opportunities.
  • Prepare reports related to theft, recoveries, policy violations, workplace accidents, and other security events.
  • Partner with law enforcement and legal representatives as needed, including providing testimony where Sephora has a vested interest.
  • Partner with Inventory Control and Operations teams on cycle counts, inventory reviews, audits, inspections, and shrink-reduction initiatives.
  • Build partnerships with distribution center leaders, associates, Asset Protection partners, third-party security, law enforcement, and retail partners to reduce risk and shrink.
  • Promote Asset Protection, safety, and ethical behavior through awareness training, coaching, and reporting resources.
  • Represent Asset Protection when the Supervisor is unavailable in orientations, town halls, associate meetings, and forums as assigned.
  • Support physical security and emergency response by monitoring access points, conducting perimeter checks, and responding to incidents.

Benefits

  • 30% discount on merchandise and services.
  • Employee Assistance Program (EAP).
  • Team culture activities, including group-led stretches, BBQs, and special dress-up days.
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