Asset Protection Investigator
About The Position
Neiman Marcus is a leading luxury retailer known for providing a curated product assortment, unparalleled services, and exclusive activations for customers. The company aims to create extraordinary customer experiences and has a rich history as a brand builder, connecting top luxury designers with customers. It serves customers across its 36 stores, digital channels, and through remote selling, and is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. As an Asset Protection Associate, you will be a member of the Loss Prevention team, working on-site in your assigned store and reporting to the Assistant Loss Prevention Manager. The team's mission is to support store efforts to maximize sales by protecting people, products, and profits.
Requirements
- 1+ years of experience in Loss Prevention/Asset Protection
- A customer-focused mindset
- Verbal and writing skills
- Basic proficiency with computer software
- Investigative and conflict management skills
- Respond to changes in direction or unexpected situations
Responsibilities
- Maintain the general safety of customers, employees, and the store
- Assess and help with emergency situations
- Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
- Conduct external and internal investigations, documenting all loss prevention incidents properly
- Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
- Reduce and control loss of inventory through audits and training
- Support and participate in store operations programs
Benefits
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
