Asset Protection Investigator (GME + eBay)

Collaborative Solutions • Santa Ana, CA

1d • Onsite

About The Position

Collectors is seeking an Asset Protection Investigator to provide investigative support and services for its Operations facility in Santa Ana, California, and other Collectors locations. This role is crucial in protecting People, Assets, and Brands within an energized, fast-paced environment focused on creating a safe workplace. The investigator will work independently, leveraging investigative and intelligence collection skills, and building a strong network of internal and external contacts. This position reports to the Sr Manager, Asset Protection and requires working onsite 5 days a week from the Santa Ana, CA or Jersey City, NJ office, with occasional travel.

Requirements

• 3+ years of proven professional experience in Loss Prevention/Asset Protection.
• 1+ years of proven investigative experience in Loss Prevention/Asset Protection, Law Enforcement or Corporate Security with in-depth knowledge.
• Excellent analytical skills and broad experience documenting investigations.
• Ability to think outside the box, handle multiple projects simultaneously, and build relationships with internal and external stakeholders.
• In-depth knowledge of security systems, basis of design concepts and specifications including access control and video monitoring systems (CCTV).
• Ability to work independently with minimal direction.
• Detailed knowledge of investigative rules & techniques, proper procedure, and chain of custody with a focus on documentation.
• Experience in preparing for, and testifying in, Local/State/Federal Court (preferred).

Nice To Haves

• Experience conducting risk analyses, vulnerability and gap assessments, and physical security surveys and preparing recommendations for leadership & business partners for the elimination of procedural/policy issues that increase theft exposure (preferred).
• Bachelor’s degree in an area of study relevant to this position (preferred).
• WZ Certification (preferred).

Responsibilities

• Identify and lead the mitigation of internal loss.
• Conduct investigations focusing on high value missing/lost product, identifying trends to mitigate internal theft, and confirming operational mishaps/errors.
• Leverage CCTV, handle incident reporting, and complete data analysis.
• Carry out company-wide loss prevention investigations, adhering to best practices and procedures.
• Generate clear and detailed reports and recommendations for countermeasures.
• Thoroughly document information gathered during investigations to aid in successful prosecution of suspects.
• Develop and present procedural improvements utilizing strong analytical and problem-solving skills.
• Create, maintain, and manage records using company-approved methods, ensuring proper retention and disposition of evidence.
• Collaborate with external stakeholders and law enforcement, preparing professional case files and referring cases for prosecution upon successful completion of investigations.
• Attend hearings as required and update appropriate files with court-related outcomes.
• Conduct stationary, foot, and mobile surveillances as necessary to develop case intelligence.
• Partner with the Collectors Security Team to progress investigations to closure.
• Perform job duties at other facilities, which may require some travel to other markets.
• Work with the Head of Global Asset Protection to proactively identify gaps/areas of improvement with respect to digital security systems (access control, video surveillance, video storage) or physical processes that create exposure to theft.
• Maintain relationships internally with key stakeholders and leadership and externally with Local/State/Federal Law Enforcement.

Benefits

• Health Insurance: Eligible to enroll in Medical, Dental, and Vision.
• Additional Benefits: Eligible for fertility, commuter, and educational assistance benefits.
• 401(K) Matching Plan.
• Flexible time-off for salaried employees.
• Ten company paid holidays.
• Employee Discounts on select grading services for approved submissions.
• Flexible schedules with varying shifts for many teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees