Asset Protection Detective, Santa Ana Mainplace - Part Time
About The Position
Macy's is seeking an Asset Protection Security team member to join their ranks. This role utilizes advanced technology and analytics to reduce shortages and protect the company's bottom line. The Asset Protection Detective will receive expert training and develop skills in this area, while also building relationships with store teams and law enforcement. The primary goal is to protect company assets while ensuring a safe and customer-centric shopping environment. Full-time colleagues typically work 30+ hours per week, while part-time colleagues work 12-24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- A resourceful self-starter who can adapt quickly to changing priorities
- Ability to communicate and share information with diverse groups of customers and peers
- Enjoy working as part of a team, as well as independently
- Obtain and maintain required licenses, trainings, and certifications
- For jobs in New York, a current New York State Security Guard License is required
- High School Diploma or equivalent
Responsibilities
- Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees
- Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues
- Recover stolen merchandise
- Research and provide statements and evidence to support investigations
- Prepare reports on theft incidents, investigations, and audits
- Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
- Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
- Testify in court for criminal and civil cases
- Train colleagues on protocols to help protect company assets
- Respond to alarm conditions and work on special assignments
- Facilitate first aid for customers and colleagues
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
