Asset Protection Associate (3PM-11PM)

Michaels Stores•Fort Worth, TX

5d•Hybrid

About The Position

The Asset Protection Associate performs scheduled and ongoing tasks to protect Michaels’ assets by maintaining safety policies and procedures, as well as security. This role controls inbound and outbound trailer and automobile traffic, ensuring proper documentation and load bar/strap installation before trailers enter or leave the facility. The associate also maintains and manages card access and badge systems, building key control, and equipment key systems. They perform end-of-shift bag checks, investigate incidents and accidents, and document them appropriately. Additionally, the role involves performing various daily, weekly, monthly, and quarterly audits and tasks related to the safety and security of the facility and its personnel. The associate must maintain the department’s code of conduct and confidentiality while adhering to all Michaels’ safety and security policies and procedures. This position supports the “After Hours” program, handling calls on trailer deliveries and communicating with retail stores regarding delivery issues. The associate responds to medical and other emergencies, providing first aid or assistance as needed. They monitor fire, intrusion, and access control systems, responding to and notifying appropriate individuals and agencies when alarms are received. The role also involves monitoring and maintaining the CCTV system and cameras, maintaining safety awareness programs, and resolving safety concerns. The associate aids in maintaining safety aspects within the facility and reports unsafe conditions or acts. They also assist in safety orientations for new team members. This position performs other related duties as assigned by the LP Manager or LP Operations Coordinator.

Requirements

High school diploma or equivalent preferred; additional related training/certification is a plus
Computer proficiency, including Microsoft Office suite and the ability to learn other related systems in support of the role
Effective verbal and written communication skills
Strong phone communication skills are essential
General understanding of the Distribution Center workflow and familiarity with building layout
Effective organizational skills and ability to multi-task.
Able to adjust well to varying pace of work and stay focused at all times
Flexible to work overtime before and after shift as needed in accordance with business needs
Frequent standing/walking, both in the office area and within the warehouse
Regular sitting when working in an office environment (including Trailer Control Center)
Occasional reaching, bending, stooping, kneeling and twisting
Occasional lifting/carrying of items of varying weight to perform tasks
Repetitive motion and movement of the wrists, hands and/or fingers
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

1+ years of related experience is preferred, providing support to an organization of similar scope and complexity

Responsibilities

Protects Michaels’ assets by maintaining safety policies and procedures, as well as security.
Controls inbound and outbound trailer and automobile traffic.
Ensures proper documentation has been completed and load bars/straps are installed before a trailer/delivery enters or leaves the facility.
Maintains and manages card access and badge systems and building key control and equipment key systems.
Performs “end of shift” bag checks.
Investigates incidents and accidents that occur in the facility and documents them appropriately in an incident/accident report.
Performs various daily, weekly, monthly, and quarterly audits and tasks regarding safety and security of the facility and all personnel within.
Maintains the department’s code of conduct and confidentiality while adhering to all Michaels’ safety and security policies and procedures.
Supports the “After Hours” program, which includes receiving calls on Trailer deliveries and communicating by phone and email with retail stores with notifications of delivery issues.
Responds to medical and other emergencies and provides first aid or any assistance when needed.
Monitors all fire, intrusion, and access control systems.
Responds to and notifies all appropriate individuals and agencies when alarms have been received.
Monitors and maintains CCTV system and cameras on a regular basis.
Maintains safety awareness programs and helps to resolve any safety concerns received from these programs.
Aids in maintaining all aspects of safety in the facility and reports all unsafe conditions or unsafe acts by other team members.
Assists in safety orientations for all new team members to inform them of Michaels’s safety policies and procedures.
Performs other related duties as assigned by the LP Manager or LP Operations Coordinator.