American Girl Asset Protection Associate (Seasonal)

Mattel • New York, NY

1d • Onsite

About The Position

The Seasonal Asset Protection Associate is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. This position requires the ability to multi-task, outstanding communication skills, and a high level of compassion and understanding while maintaining professional detachment. The role is located at the AG Retail Flagship NY location.

Requirements

• State specific license, required.
• Must be available to work evening, overnight, weekend, and holiday shifts.

Nice To Haves

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience.
• Working knowledge of Microsoft Word, Excel, and Outlook Software programs.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children.

Responsibilities

• Maintain a safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly, and professional business manner.
• Diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks.
• Be knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees and lead by example.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed