Full-Time Asset Protection Associate

Scheels All Sports•Rochester, MN

3d•Onsite

About The Position

Scheels is seeking a Full-Time Asset Protection Associate. This role is crucial in maintaining a secure and safe environment for both customers and associates, while also contributing to the company's goal of being the best retailer in the USA. As an employee-owner, you will be expected to uphold Scheels' values, including delivering a personalized customer experience, maintaining a team-first mentality, adapting to change, taking pride in your work, and acting with honesty and integrity.

Requirements

High School Diploma/GED
Proven track record of strong communication and organization skills
Ability to work night, weekend, and/or early morning hours based on business needs
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Nice To Haves

College graduate preferred
Prior Loss prevention (2-3 years)

Responsibilities

Communicate with leadership regarding encounters and investigations.
Maintain a professional relationship with local authorities and law enforcement agencies.
Collaborate with law enforcement and other local retailers to identify organized retail crime threats.
Assist leadership with cash handling and transfers.
Observe customers and associates for potential acts of theft or fraud.
Address external theft concerns through uniform presence with strategic methods, as well as apprehending shoplifters when appropriate, according to company policy, ethical standards, and guidelines.
Monitor video via CCTV and conduct on-site interviews.
Document incidents by creating objective and thorough reports in a timely manner.
Maintain all apprehension and investigation records according to company standards.
Develop and maintain knowledge and use of CCTV surveillance equipment.
Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor.
Maintain a highly visible deterrent to crime and positively influence the security incident rate, as well as assist with inventory controls.
Help mitigate security risks to provide a safer environment for employees and customers.
Welcome all customers, visitors, and vendors professionally, and assist them in locating staff within the stores.
Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts.
Examine and properly tag property being brought into the stores, including personal property, equipment for service, and firearms.
Watch facilities and parking areas on foot.
Direct traffic during special events or heavy customer traffic, while enforcing parking regulations.
Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility.
Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks.