American Girl Asset Protection Associate (Seasonal)

MattelNew York, NY
3d$20 - $21Onsite

About The Position

The Opportunity: The Seasonal Asset Protection Associate is located at the AG Retail Flagship NY location and reports directly to the Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

Requirements

  • One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred.
  • State specific license, required.
  • Must be available to work evening, overnight, weekend, and holiday shifts.

Nice To Haves

  • Working knowledge of Microsoft Word, Excel, and Outlook Software programs, preferred.
  • Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.

Responsibilities

  • Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
  • Provide external and internal customer service in a positive, friendly, and professional business manner and the skill set to diffuse escalated situations.
  • Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
  • Serve as a safety mentor for store employees, lead by example.

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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