American Girl Asset Protection Associate (Seasonal)

Mattel • New York, NY

3d • $20 - $21 • Onsite

About The Position

The Opportunity: The Seasonal Asset Protection Associate is located at the AG Retail Flagship NY location and reports directly to the Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

Requirements

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred.
• State specific license, required.
• Must be available to work evening, overnight, weekend, and holiday shifts.

Nice To Haves

• Working knowledge of Microsoft Word, Excel, and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.

Responsibilities

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly, and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees, lead by example.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees