Asset Owner Client Continuous Improvement Assistant Vice President
About The Position
This position will act as a key contributor to the United States Asset Owner Client Service teams within Investor Services, with a focus on leading client process improvement initiatives on behalf of key clients. You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.
Requirements
- Ability to work collaboratively across clients and multiple business groups and levels of the organization but also able to act independently
- Ability to quickly and effectively absorb new concepts and business knowledge
- Capable of thinking strategically and analytically
- Strong communication skills (written and presentation)
- Agile and adaptable to change
- Proven track record of strong project management performance
- Bachelor’s degree required
Nice To Haves
- Knowledge of Core State Street technology platforms used by institutional clients (ex. MyStateStreet.com, eCFM, etc.)
- Experience working with asset owner clients is a plus
- PMP certification, or desire to achieve PMP certification, desired but not a requirement
Responsibilities
- Conduct formal continuous improvement analysis and/or implementation projects for top asset owner clients. Projects will involve working directly with various contacts at the client and relevant State Street contacts and projects will vary in complexity and scope.
- Drive execution of client initiatives working both externally and internally across various stakeholders, levels, and clients to achieve desired results. Create and regularly distribute project updates to key stakeholders and maintain project plans.
- Occasionally act as a presenter in client meetings to showcase Continuous Improvement project concept and/or present results using a PowerPoint presentation
- This role could also be asked to perform business analysis governance, or adhoc project activities as needed.
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
