Asset Manager, Palm Springs

Pacaso•Palm Springs, CA

8h•Onsite

About The Position

The Asset Manager is the in-market steward of Pacaso homes, responsible for the physical, operational, and financial performance of a portfolio of luxury residences. This role ensures homes are consistently stay-ready, aligned with Pacaso Home Standards, and proactively maintained, while serving as a key partner to Owner Experience, Internal Maintenance, Accounting, and third-party vendors. Asset Managers operate with a preventative mindset, owning home readiness, vendor execution, work order oversight, and asset-level financial accountability to deliver a seamless owner experience.

Requirements

4–7+ years in property management, hospitality operations, or asset management
Strong experience with vendor oversight, maintenance coordination, and home operations
Working knowledge of home systems (WiFi, HVAC, smart home tech, pools, access controls)
Highly organized, owner-first, and calm under pressure
Ability to operate independently with flexibility for urgent or weekend needs
Located in Palm Springs, California

Responsibilities

Ensure homes consistently meet Pacaso Home Standards for cleanliness, safety, and functionality
Maintain accurate Home Status Reports to support Owner Experience arrival communications
Conduct routine inspections, system validations, and seasonal preparedness planning
Manage home inventory, consumables, and home manuals/access documentation
Own end-to-end work order oversight across internal maintenance and vendor partners
Support Pacaso’s Internal Maintenance team with scoping, prioritization, access coordination, and quality validation
Coordinate external vendor work when issues fall outside the internal scope
Track open work orders through completion and root-cause resolution
Manage recurring service vendors (cleaning, pool, landscape, pest, HVAC, etc.)
Conduct service audits and onsite walks to ensure quality, reliability, and cost efficiency
Serve as the asset-level steward for capital projects, partnering cross-functionally with the Regional Manager of Maintenance to ensure disciplined execution, cost control, and adherence to Pacaso Home Standards
Hold vendors and maintenance partners accountable for timeline adherence, budget compliance, and completion quality
Protect long-term asset value through proactive oversight of CapEx and major repair initiatives
Partner with Owner Experience on escalated or complex owner issues requiring in-market expertise
Ensure urgent stay-impacting concerns are resolved quickly and professionally
Review and approve home-level invoices and bill-backs
Complete month-end budget-to-actual reviews and flag cost variances
Support annual budgeting and prepare quarterly home financial reporting
Maintain accurate documentation across inspections, work orders, and resolutions
Collaborate cross-functionally with Maintenance, Sales, Accounting, and Owner Experience
Serve as a local liaison with HOAs, neighbors, and community partners as needed