Asset Manager, Transactions

Walker & Dunlop•Bethesda, MD

7d•Hybrid

About The Position

We are Walker & Dunlop, a leading provider of capital to the commercial real estate industry. Our Servicing department manages Fannie Mae, Freddie Mac, and FHA Finance loans, ensuring borrower satisfaction and investor compliance. As an Asset Manager on the Transactions Team, you will guide borrowers through post-closing transactions, ensuring compliance with loan documents and GSE guidelines. This role requires strong credit judgment, collaboration with internal and external stakeholders, and strategic portfolio management. You will work closely with the Surveillance team to maintain asset performance and facilitate complex borrower requests.

Requirements

Bachelor's degree in economics, business, finance, or a related field.
3+ years of role specific experience in Credit Underwriting or Asset Management required.
Proven track record processing borrower consent requests.
Demonstrated knowledge of Fannie Mae and Freddie Mac servicing guide requirements.
Strong analytical skills including financial analysis, risk evaluation, and use of MS Office products.
Strong ability to interpret loan documents and apply GSE guidelines to borrower requests.
Excellent organizational and business writing skills.
Strong interpersonal and customer service skills with the ability to manage high-volume, detail-oriented workflows.
Ability to show ownership of your work, take on challenges, and acknowledge growth opportunities.
Courtesy, respect, and thoughtfulness in teaming with colleagues and stakeholders.
Ability to travel and operate a motor vehicle.

Responsibilities

Review, process, and/or approve borrower consent requests in accordance with servicing guides and loan requirements.
Ensure consent requests are completed timely, accurately, and in full compliance with loan documentation.
Manage a varied portfolio of consent transactions and complete each request from start to finish.
Review and complete requests of varying complexity, including: Assumptions, Management changes, Transfers of Interests, Easements, Collateral releases / partial releases, Condemnations, Lease review approvals, Loan modifications and maturity extensions, Insurance losses.
Perform post-closing servicing and asset management activities that fall outside the typical daily workflow.
Provide timely and accurate customer support to internal and external stakeholders.
Monitor borrower compliance with loan documents and identify or escalate risks as needed.
Communicate with clients to determine appropriate loan arrangements and maintain strong borrower relationships.
Collaborate and problem-solve daily with teammates, clients, vendors, and other stakeholders.
Assist with department market research and support Asset Management reporting or project work.
Support automation and data improvement efforts within Asset Management.
May manage Credit Facility loans for compliance and process transactions as necessary.
May support general surveillance duties when needed, including property inspections, financial reviews, watch list management, and escrow monitoring.
Travel as needed for meetings, trainings, or portfolio responsibilities.
Perform other duties as assigned.

Benefits

Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching