Asset Engineering Operations Lead

Leidos•Washington, DC

2d•Hybrid

About The Position

Leidos’ Digital Sector is seeking a dynamic, mission-centric hands-on Asset Engineering Operations Lead, (Technology Asset & Inventory Management) to support a federal agency’s large, mission-critical, hybrid infrastructure. This role is crucial in developing and implementing a comprehensive strategy to track, secure, and manage technology assets across the enterprise. This requirement of oversight on resources and asset management located at two different sites to manage. The ideal candidate will have a strong background in installations and asset management, exceptional leadership skills, and experience managing inventory for field engineering deployment teams, including laptops, hardware, and mobile devices deployed across regional offices. We are building out an amazing team of high-impact technology professionals, and we want you to be a part of our ongoing transformation. This candidate works to support asset management initiatives across the customer environment. Day-to-day activities range from collaborating with technical staff, to making recommendations on asset management of issues, risks, and project change request to ensure successful and on time project delivery. The preferred candidate will have excellent communications skills, a strong customer service orientation and experience managing and developing schedule for small to medium projects.

Requirements

Must be a US Citizen or US Person with the ability to obtain a Public Trust level 5 clearance.
Must be located in the DC Metro area for onsite work in both Washington, DC and Rockville, MD
Demonstrable experience with hardware, software and document configuration management processes, procedures and products.
Demonstrable experience of managing assets including documentation, hardware, virtual devices, software, licenses.
Demonstrable experience administering and maintaining a software licensing, asset management and configuration management.
Bachelor’s Degree in IT-related field and 8 years of overall IT related experience. 4 additional years of experience may be considered in lieu of degree.
At least 5 years’ experience in installations management, IT storage management, asset management, inventory management, and using asset management tracking tools.
3+ years in a leadership role in managing different levels of operation deployments and Ability to work independently, with minimal supervision and work effectively in a collaborative team environment while keeping the team informed.
Strong written and verbal communication skills are required to collaborate with testers, systems engineers, architects, software developers, management as well as ability to work with multiple teams to release software.
Excellent written and verbal communication skills.
Excellent customer facing skills.
Ability to potentially interact with senior staff in the agency and scientific community.
Ability to work/ collaborate with different contractor and government teams as well as industry and vendors with a high level of professionalism, good judgment, and tact.
Strong analytical and problem-solving skills, with the ability to identify and address issues related to asset management.

Nice To Haves

ITIL4 Foundations Certification (or ability to obtain certification in 3 months).
Experience with Zendesk IT Asset Management
Excellent leadership, organizational, and analytical skills, with the ability to manage multiple priorities and projects.
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
High level of integrity and attention to detail, particularly in handling sensitive and valuable assets.

Responsibilities

Provide oversight with the team that will decal, test new equipment, including applying asset tags, labels, and other identifying information to new equipment, as well as testing the equipment to ensure that it is working properly.
Unbox and inspect returned equipment. When equipment is returned, the asset technician must unbox it and inspect it for any damage. If the equipment is damaged, the asset technician will need to document the damage and notify the appropriate personnel.
Prepare equipment for disposal. When equipment is no longer needed, the asset technician will need to prepare it for disposal. This may include wiping the hard drive, removing any sensitive data, and recycling the equipment.
Maintain asset inventory records and accurate records of all equipment in the organization, including tracking the location of each piece of equipment, as well as its condition and status.
Provide support to other IT staff, including answering questions about asset management procedures, or aiding with asset tracking and inventory.
Actively monitor, track, and manage project tasks, timelines, attainment of established milestones, and overall project quality