Assessment Specialist

Lifepoint Health•Conroe, TX

1d•Onsite

About The Position

The Assessment Specialist is responsible for receiving inquiry calls and assisting the caller with scheduling a face-to-face assessment or triaging to the appropriate community referral. This role assesses or ensures assessment by a qualified mental health professional of patients who present for assessment, screens for medical and behavioral emergency conditions, and performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders. The Specialist coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. They interpret treatment to the patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment, and complete administrative processes of admission and precertification of care with external payers, as necessary. The Assessment Specialist facilitates the response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow-up activity. They conduct initial evaluations, initiate the assessment, document patient symptomology, functioning, and needs, and provide information to the MD for LOC determination. This role demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner, and possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA. The Assessment Specialist maintains all pre-admission and admission paperwork with accuracy and completes all pre-certification with insurance companies.

Requirements

Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.
Current clinical, social work, or RN license as required by state regulations.
CPR and De-escalation certification required or obtain within 30 days of hire.

Nice To Haves

Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred.
Must have strong clinical assessment skills.

Responsibilities

Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral.
Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment.
Screens for medical and behavioral emergency conditions.
Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders.
Coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers.
Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.
Completes the administrative processes of admission and precertification of care with external payers, as necessary.
Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity.
Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination.
Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
Possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA.
Maintains all preadmission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies.