Assessment Specialist, RN, Behavioral Health
About The Position
The Assessment Specialist is responsible for receiving inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. Screens for medical and behavioral emergency conditions. Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. Completes the administrative processes of admission and precertification of care with external payers, as necessary.
Requirements
- Current state RN license
- Associate’s degree from an accredited nursing school or a master’s degree in social work/ counseling
- Current Social Work, or RN license
- CPR and De-Escalation certification required within 30 days of hire
Responsibilities
- Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity
- Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination
- Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner
- Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
- Maintains all pre-admission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies
Benefits
- Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Ongoing learning and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
