Assessment & Referral Registered Nurse (Santa Rosa)

Northern California Behavioral Health System•Santa Rosa, CA

10d•$63 - $75•Onsite

About The Position

Santa Rosa Behavioral Healthcare Hospital (SRBHH), formerly Aurora Santa Rosa Hospital, opened in 2016 and is an integral part of the greater Santa Rosa and Northern California mental health system of care. Located in the North Bay, this hospital has 144 acute psychiatric inpatient beds and serves adolescents and adults, treating both mental health and co-occurring psychiatric and substance abuse conditions. The Assessment & Referrals RN is responsible for performing accurate assessments of incoming admissions to deliver high-quality, safe care during the Intake process. This role involves processing patients from referral receipt to unit transfer, assessing the needs of prospective patients via crisis calls, walk-ins, or referral packets to ensure the appropriate level of care is provided according to EMTALA guidelines. The RN will utilize knowledge of facility policies, exclusionary criteria, and capabilities to accept patients for treatment, provide in-person assessments, obtain MD orders, and determine the appropriate unit assignment. The Assessment and Referrals RN embraces SRBHH’s mission, vision, and value statements, adhering to all hospital policies and procedures, and ensuring compliance with regulations, standards, and requirements. The Registered Nurse also maintains knowledge of, participates in further training regarding, and understands the potential risks of occupational health hazards such as bloodborne pathogen exposures.

Requirements

Current Registered Nurse in the state of California
One year of nursing experience or more required
Familiarity with continuum of care and clinical terminology
Knowledge of Diagnostic and Statistical Manual of Mental Disorders diagnostic criteria
Current CPR certificate or obtained during initial orientation period.
Verbal de-escalation and physical intervention program as approved by the CNO.
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Sensitivity to, and willingness to, interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding organization

Nice To Haves

Inpatient experience preferred

Responsibilities

Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
Collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs through systematic interaction with patients, significant others, and healthcare providers.
Determines patient's alcohol or drug toxicity and identifies signs of withdrawal.
Conducts screenings or assessments to determine treatment needs.
Renders care and treatment of the patient in a competent and timely manner, based on current chemical dependency and psychiatric nursing/clinical knowledge and standards.
Evaluates care against goals and plan of care, revising as needed and appropriate.
Facilitates the patient's access to the appropriate level of care and setting.
Establishes and maintains effective working relationships with patient services counselors and coordinators, intake department, physicians, health professional affiliates, healthcare facilities, and nursing staff.
Assesses client's crisis and clinical indicators via phone and in-person and documents such on a call sheet, scheduling assessments as clinically appropriate.
Prepares written reports of assessment results in a timely manner, including recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments and crisis situations with clients, family/friends, and other professional staff.
Assesses the need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement, or 5150 Certified employees as needed to ensure client and public safety.
Enters data of calls and Intake Assessments into the computer system in a timely manner.
Assists clients who are not admitted into a program with follow-through of clinical referrals and recommendations.
Provides pertinent clinical information to physician and program staff for patient review to ensure a smooth transition.
Distributes documentation of admissions to the Business Office, Admitting Unit, and Utilization Review Department.
Maintains knowledge of developmental tasks and sociological theories of pertinent age groups.
Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
Stays up to date with the organization's programs and services.
Participates in activities that enhance professional growth and development.
Performs other related duties as assigned.
Upholds the Organization’s ethics and customer services standards.
Cross-trains as an Inpatient Registered Nurse and performs all duties as assigned, including assessing inpatients, providing direct care, documenting patient care and assessments, preparing and administering medications, and ensuring documentation and treatment plans are completed.
Provides clinical summary information to other team members at treatment team meetings, shift reports, and other hand-offs.
Provides continual oversight of all inpatients and inpatient psychiatric unit operations.
Assesses, collects data, defines problems, sets goals, initiates interventions, and evaluates interventions.
Provides patient care by demonstrating knowledge of mental health diagnosis, standard of care, evidence-based practice, high risks for mental health patients, National Patient Safety Goals, and models of care.