Assessment Developer - Raleigh, NC

Western Governors University • Raleigh, NC

4d • $66,800 - $100,100 • Onsite

About The Position

The Assessment Developer (AD) is responsible for the development and maintenance of Western Governors University’s (WGU) objective and performance-based assessments. An AD facilitates design and development workshops using industry best practices to ensure assessment validity and reliability. The individual combines strategic and creative thinking with efficient, time-sensitive execution to drive the creation of assessments and mitigate risks.

This position is located in our Raleigh, NC office.

Requirements

• Ability to facilitate groups and meetings in person and remotely
• Excellent written, oral, presentation, and interpersonal skills
• Strong organizational and time management skills, and attention to detail
• Ability to manage multiple projects effectively
• Ability to manage schedules and commitments
• Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
• Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
• Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
• Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
• Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
• Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth directly and constructively.
• Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.
• Master's degree and all applicable licenses or certifications
• 3+ years of relevant professional experience

Nice To Haves

• Experience with both objective and performance assessment.
• Experience in online assessment and education.
• Experience managing relationships with vendors and external resources.
• Strong experience with distance education and distance learning students.
• Terminal degree and all applicable licenses or certifications.
• Experience in learning design theory.
• Experience using AI as a thought partner.

Responsibilities

• Manages the design and development process for both objective and performance assessments, including milestones and timelines, and tracks progress
• Communicates project status updates to cross-functional teams and stakeholders
• Works with cross-functional teams to ensure projects have appropriate resources and realistic timelines and to solve any content-related issues regarding the assessments
• Organizes and facilitates workshops for internal assessment development and review
• Oversees subject matter expert involvement in the design, development, and review processes, as well as in the validation of an assessment’s congruency and accuracy
• Maintains assessment design and development standards to ensure assessment integrity
• Identifies and mitigates risks that may impact the quality or on-time delivery of assessments
• Collaborates with the assessment team to define and execute assessment policies, processes, and best practices
• Ensures alignment and consistency of assessments with WGU’s business objectives
• Develops and implements item- and exam-level scoring guidelines and validates the successful implementation of these guidelines
• Oversees assessment QA processes, identifying and resolving issues and trends, as required
• Maintains knowledge of exam performance and makes necessary quality improvement adjustments throughout the exam lifecycle
• Participates in a cross-functional team to implement exam security measures
• Assists in the professional development of others

Benefits

• bonuses
• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level