Assessment Developer

Western Governors University•Raleigh, NC

5d•$66,800 - $100,100

About The Position

The Assessment Developer (AD) is responsible for developing and maintaining Western Governors University’s objective and performance-based assessments. The role facilitates design and development workshops using industry best practices to support assessment validity and reliability, combining strategic and creative thinking with efficient, time-sensitive execution to create assessments and mitigate risks. The position also supports assessment quality throughout the exam lifecycle and alignment with WGU’s business objectives. This is a full-time, regular position classified as 40 standard weekly hours. It requires occasional travel of up to 20%, including attendance at designated company summits, typically one to two per year. Additional business-related travel may be assigned as needed.

Requirements

Master’s degree and all applicable licenses or certifications, or equivalent relevant experience performing the essential functions of the job in lieu of the education requirement, at the hiring manager’s discretion.
At least 3 years of relevant professional experience.
Ability to facilitate groups and meetings in person and remotely.
Excellent written, oral, presentation, and interpersonal skills.
Strong organizational and time-management skills, with attention to detail.
Ability to manage multiple projects effectively.
Ability to manage schedules and commitments.
Problem-solving skills, including investigating resources, engaging partners appropriately, anticipating factors that may help or hinder goals, and focusing on priorities.
Interpersonal skills, including treating others considerately, respectfully, and without bias; proactively addressing conflict; openly soliciting and sharing feedback; listening with empathy; and maintaining composure.
Accuracy in drawing on factual information and investigating beyond assumptions.
Adaptability in adjusting behavior and communication to different situations, appropriately tackling obstacles, and working with ambiguity.
Reliability, accountability, follow-through, integrity, and consistency between words and actions.
Commitment to the organization and personal growth; self-motivation and ability to motivate others; appropriate self-advocacy; and direct, constructive communication.
Initiative, including self-direction, a bias for action, improving performance or processes, and interest in students and the organization.

Responsibilities

Manage the design and development process for objective and performance assessments, including milestones, timelines, and progress tracking.
Communicate project status updates to cross-functional teams and stakeholders.
Work with cross-functional teams to ensure projects have appropriate resources and realistic timelines, and to resolve assessment content issues.
Organize and facilitate workshops for internal assessment development and review.
Oversee subject matter expert involvement in assessment design, development, review, and validation of assessment congruency and accuracy.
Maintain assessment design and development standards to ensure assessment integrity.
Identify and mitigate risks that may affect assessment quality or on-time delivery.
Collaborate with the assessment team to define and execute assessment policies, processes, and best practices.
Ensure assessments align with WGU’s business objectives.
Develop and implement item- and exam-level scoring guidelines and validate their successful implementation.
Oversee assessment quality assurance processes, identifying and resolving issues and trends as required.
Maintain knowledge of exam performance and make quality improvements throughout the exam lifecycle.
Participate in cross-functional efforts to implement exam security measures.
Assist in the professional development of others.