Assessment Developer

Western Governors UniversitySalt Lake City, UT
$66,800 - $100,100Onsite

About The Position

The assessment developer (AD) is responsible for the development and maintenance of Western Governors University’s (WGU) objective and performance-based assessments. An AD facilitates design and development workshops using industry best practices to ensure assessment validity and reliability. The individual combines strategic and creative thinking with efficient, time-sensitive execution to drive the creation of assessments and mitigate risks.

Requirements

  • Bachelors degree and all applicable licenses or certifications.
  • 3+ years of relevant professional experience.
  • This role will serve as a demonstrated subject matter expert in job-relevant content or practice area.
  • Ability to facilitate groups and meetings in person and remotely.
  • Excellent written, oral, presentation, and interpersonal skills.
  • Strong organizational skills, time management skills, and attention to detail.
  • Ability to manage multiple projects effectively.
  • Ability to manage schedules and commitments.
  • Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
  • Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
  • Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
  • Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
  • Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
  • Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
  • Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.

Nice To Haves

  • Project management experience (PMP certification preferred).
  • Experience with both objective and performance assessment.
  • Experience in online assessment and education.
  • Experience managing vendor and external resources relationships.
  • Strong experience with distance education and distance learning students.
  • Terminal degree and all applicable licenses or certifications.

Responsibilities

  • Manages the design and development process for both objective and performance assessments, including milestones and timelines, and tracks progress.
  • Communicates project status updates to cross-functional teams and stakeholders.
  • Works with cross-functional teams to ensure projects have appropriate resources and realistic timelines and to solve any content-related issues regarding the assessments.
  • Organizes and facilitates workshops for internal assessment development and review.
  • Oversees subject matter expert involvement in the design, development, and review processes, as well as in the validation of an assessment’s congruency and accuracy.
  • Maintains assessment design and development standards to ensure assessment integrity.
  • Identifies and mitigates risks that may impact the quality or on-time delivery of assessments.
  • Collaborates with the assessment team to define and execute assessment policies, processes, and best practices.
  • Ensures alignment and consistency of assessments to WGU’s business objectives.
  • Develops and implements item- and exam-level scoring guidelines and validates the successful implementation of these guidelines.
  • Oversees assessment QA processes, identifying and resolving issues and trends, as required.
  • Maintains knowledge of exam performance and makes necessary quality improvement adjustments throughout the exam lifecycle.
  • Participates in cross-functional team to implement exam security measures.
  • Performs other related duties as assigned.

Benefits

  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual
  • flexible paid sick time with no need for accrual
  • 11 paid holidays
  • other paid leaves, including up to 12 weeks of parental leave
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