Assessment Administrative Assistant

Brightli•Quincy, IL

1d•$18 - $23•Onsite

About The Position

Are you highly organized, detail-oriented, and passionate about helping others access care? Join our Outpatient team as an Assessment Administrative Assistant, where you'll play a vital role in supporting individuals seeking behavioral health services. In this position, you'll be the central point of communication for assessment coordination, helping ensure clients, referral sources, and care teams stay connected throughout the assessment process. Your work will directly contribute to timely access to care and a positive experience for those we serve.

Requirements

Associate's degree required
Minimum six months to one year of administrative, customer service, healthcare support, or related experience required
Organized, dependable, and able to manage multiple priorities
Comfortable working independently while also collaborating with a team
A strong communicator who enjoys helping people and solving problems
Detail-oriented with excellent follow-through
Proficient in Microsoft Office and other computer-based systems
Able to maintain professionalism and confidentiality in a healthcare environment

Responsibilities

Serve as a primary contact for referral sources, clients, collateral contacts, and internal departments
Coordinate communication and follow-up activities related to assessments and referrals
Prepare assessment verification letters and other client correspondence
Track and obtain required documentation to support timely assessment completion
Collaborate with the Health Information Management (HIM) team regarding records requests and sharing
Conduct outreach to scheduled clients to improve appointment attendance and engagement
Enter assessment information and documentation accurately into systems and records
Assist with walk-in assessment paperwork and administrative processes
Coordinate scheduling support and contingency plans during periods of high assessment volume
Support clinicians and assessment staff with administrative tasks to ensure efficient service delivery

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more
Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (When applicable)
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness