Ascent Digital Solutions Manager

U.S. Bank National Association • Minneapolis, MN

2d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Ascent Private Capital Management of U.S. Bank is a specialized multi-family office and ultra‑high‑net‑worth (UHNW) wealth management business delivering sophisticated investment oversight, reporting, and advisory support to complex client relationships.
The Digital Solutions Manager is a product management role responsible for the vision, ownership, and evolution of Ascent’s core investment technology platforms. In this capacity, the manager also oversees a small team dedicated to ensuring data quality and integrity across all digital platforms, maintaining accuracy and reliability of critical client information.
This role serves as the product owner for Addepar on behalf of the Ascent business line and acts as a strategic connector between Advisors, clients (at Advisor direction), product, technology, operations, and external partners.
In addition to Addepar, the role serves as the business advocate for partner platforms such as Pivot, USB Online, and related advisor‑ and client‑facing tools, ensuring platforms, integrations, and reporting solutions support evolving UHNW client needs.

Requirements

• 7+ years of hands‑on experience with Addepar in a UHNW, family office, or sophisticated wealth management environment
• Demonstrated experience leading and developing people, including direct management of individual contributors, performance coaching, goal setting, and fostering high‑performing, engaged teams in a matrixed environment.
• Senior product management or product owner experience with accountability for business‑critical platforms
• Strong understanding of investment reporting, complex data structures, and multi-platform ecosystems
• Demonstrated experience leading small teams and influencing outcomes in matrixed organizations
• Advisor‑centric mindset with experience supporting high‑touch client relationships
• Ability to work onsite in downtown Minneapolis at least three days per week (hybrid model)

Responsibilities

• Serve as the primary Product Manager and Subject Matter Expert for Addepar, with hands‑on ownership of platform configuration, data structures, reporting, dashboards, entity hierarchies, and overall user experience.
• Define and drive product vision, charters, roadmaps, and prioritization aligned with Ascent’s business strategy, advisor workflows, and client outcomes.
• Evaluate and participate in vendor beta programs, assessing strategic fit, scalability, and alignment with business line objectives.
• Lead the product governance committee, ensuring disciplined decision‑making across enhancements, integrations, and change management.
• Establish clear product outcomes and Objectives & Key Results (OKRs) to prioritize features, enhancements, and operational improvements.
• Own the end‑to‑end product lifecycle—from discovery and design through development, testing, rollout, and adoption assuring measurable value realization.
• Manage internal U.S. Bank vendor requirements, including compliance, contract and legal coordination, and Models & Tools governance.
• Identify, analyze, and interpret business and platform data to inform product decisions, prioritize enhancements, and improve Advisor and client experiences.
• Partner with technology and operations teams to manage data feeds, reconciliation workflows, issue resolution, and ongoing platform optimization.
• Act as the business voice in evaluating platform capabilities, technical debt reduction, modernization needs, and scalability considerations.
• Activate the connective tissue between Advisors, business stakeholders, customer experience, digital, technology, operations, risk, and external vendors.
• Collaborate closely with agile delivery teams, experience design, product owners, and developers to translate requirements into actionable features.
• Participate in requirements gathering, working sessions, user acceptance testing, and release planning to ensure solutions deliver intended business and client outcomes.
• Support Advisors with expert guidance on effective use of Addepar, Pivot, USB Online, and related platforms in client engagements.
• Participate in client meetings at the direction of Advisors to support platform setup, reporting design, and explanation of digital tools.
• Ensure reporting and digital solutions align with Advisor‑led relationship strategies and provide a consistent, high‑quality client experience.
• Act as a business advocate and subject‑matter resource for partner platforms and integrations.
• Clearly communicate business requirements, pain points, and enhancement opportunities to internal and external product and development teams.
• Support testing, rollout, and adoption of new capabilities across the Ascent business.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees