ASC Scheduling Coordinator (Pinehurst GI)

Pinehurst Medical•Pinehurst, NC

10d•Onsite

About The Position

Pinehurst Medical Clinic (PMC) is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video [https://flimp.live/Pinehurst-BO-Video-24] or click here for our benefits overview [https://www.pinehurstmedical.com/about-us/careers/benefits] guide.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

One to two-year experience in a medical office setting.

Responsibilities

Schedule open access patients into the ambulatory surgery center (ASC) according to clinical algorithm established by ASC-approved guidelines
Obtaining and/or reviewing patient medical records such as office notes/test results including lab work and imaging studies to support open-access colonoscopies being scheduled.
Demonstrate specific knowledge as it relates to GI surgical procedures and when/what insurances require the engagement of the pre-certification department to begin their process of authorization.
Ensure Medical records were reviewed for prior GI procedures both at PMC and outside institutions to ensure screening clinical frequency guidelines are being followed and documented.
Complete all follow-up secretary team tasks and delegated tasks for appts, tests, etc. within Touch works your dept. (Electronically, Paper, & by task)
Advise patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
Answer telephones and returns calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
Handle mail, paperwork via fax, and medical records, assuring accuracy and completeness. To include scanning paperwork and indexing it into the patient chart
Check eligibility on each patient daily and work all failed claims until claims pass audits
Performs other duties as assigned.