About The Position

Provide enterprise level support of technologies needed for infrastructure and business applications. These technologies include, but are not limited to workstations, servers, storage, mobile devices and a variety of software. Integrate software to enable usage, support, and monitoring of various hardware technologies. Develop and maintain routine work procedures and define standard installation and upgrade methodologies. Responsibilities may include evaluation, acquisition, installation, integration testing, upgrading components and performance monitoring.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Duke Energy internship or co-op experience.
  • Ability to thoroughly document work processes, communicate, and adhere to processes.
  • Strong oral and written communication skills
  • Strong inter-personal skills (listening, conflict management, approachability, negotiations).
  • Ability to effectively prioritize activities and focus team efforts based-on priority
  • Ability to research independently, multi-task, and meet deadlines under tight timeframes.
  • Ability to build working relationships with different levels within the organization.
  • Ability to work effectively in a work plan driven/team environment.
  • This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Nice To Haves

  • 1-2 years of computer skills, including general usage and support

Responsibilities

  • Provide enterprise level support of technologies needed for infrastructure and business applications.
  • Integrate software to enable usage, support, and monitoring of various hardware technologies.
  • Develop and maintain routine work procedures and define standard installation and upgrade methodologies.
  • Evaluation, acquisition, installation, integration testing, upgrading components and performance monitoring.

Benefits

  • friendly work environment
  • opportunities for growth and development
  • recognition for your work
  • competitive pay and benefits
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