ASC Administrator

Acuity Eye Group•Palm Desert, CA

14h•$130,000 - $160,000

About The Position

The ASC Administrator provides strategic leadership, compliance, and operational oversight for Ambulatory Surgery Centers (ASCs). The role focuses on improving performance, growing existing service lines, and developing new ones. In partnership with leaders and physicians, the Administrator manages ASC operations, processes, and staffing, including Anesthesia, and supports the achievement of company goals. The position is responsible for efficiently delivering surgical services that exceed customer expectations while improving clinical and financial performance. The Administrator oversees revenue and Net Operating Income performance, operational and financial metrics, billing and collections, staffing and budgets, regulatory compliance, and quality improvement. The role also leads and develops staff, works with physicians and clinical leaders, and directs clinical departments while overseeing various contracted services. The Administrator is expected to maintain patient, physician, and employee confidentiality and comply with applicable laws, regulations, accreditation requirements, and company policies.

Requirements

Bachelor's degree in a health profession, business administration, public administration, or a related field.
Minimum 5–7 years of related surgical, ambulatory, and/or circulating nursing experience.
Minimum 5–7 years of administrative management experience in healthcare.
Strong leadership skills and confidence and experience managing physician relationships, surgical operations, and business or program development.
Ability to influence and interact effectively with patients, staff, peers, and leaders.
Ability to frequently move about a facility to direct employees and activities.
Knowledge of surgery center best practices and operations.
Understanding of budgeting and financial reporting.
Ability to coach, teach, inspire, and direct others toward goals.
Strong communication and interpersonal skills, including effective oral and written communication with internal and external customers at all levels.
Ability to create and deliver consistent training plans.
Computer proficiency, including Word, Excel, and standard office equipment.
Ability to understand, develop, and create reports, proposals, and presentations.
Ability to respond to common inquiries from customers, staff, vendors, and other members of the business community.
Ability to draw valid conclusions, exercise sound judgment, and make decisions under pressure.
Ability to interpret and apply policies and procedures.
Ability to address others professionally and respectfully.
Detail-oriented, organized, process-focused, proactive, self-motivated, customer-service-focused problem solver.
Willingness to make timely and accurate independent decisions based on information that may be vague or limited.
Ability to multitask effectively in a fast-paced and sometimes ambiguous environment without compromising work quality.
Ability to prioritize tasks and projects with limited direction and contribute to the success of assigned surgery centers.

Nice To Haves

Healthcare industry experience, preferably with multiple surgical facilities.
Experience with regulatory and accreditation processes.

Responsibilities

Be responsible for ASC revenue and Net Operating Income performance.
Manage and optimize ASC operations in collaboration with local clinical leadership.
Develop statistical indicators to evaluate operations, monitor key metrics, and report risks and opportunities to leadership.
Partner with Compliance to ensure regulatory, licensing, and credentialing requirements are met or exceeded.
Oversee ASC billing and collections, including authorizations and verifications and ensuring patients understand and pay their responsibility.
Develop, monitor, and control staffing, operational budgets, capital budgets, and external contracts.
Monitor facility financial performance and cash flow, review the P&L, and identify ways to meet budget goals.
Ensure compliance with internal-control policies and procedures, government regulations, and accrediting-body requirements.
Partner with leaders and physicians on talent acquisition as needed; lead, coach, and mentor staff.
Partner with Human Resources to resolve employee-relations issues.
Collaborate with the Medical Director and serve as a liaison in problem areas with medical staff; promote positive relationships between employees and practitioners.
Ensure compassionate, quality care and review patient or family complaints about nursing services.
Direct nursing, central supply, medical records, and housekeeping departments, and oversee contracted laboratory, radiology, pharmaceutical, laundry, and biomedical engineering services.
Develop procedures to promote workplace safety and safe work practices.
Work with the Medical Executive Committee to evaluate and develop existing and new surgical services.
Collaborate with the Medical Director, physicians, and nurses to review and revise Medical Staff Bylaws and Rules and Regulations biannually.
Maintain patient, physician, and employee privacy and confidentiality in accordance with policy.
Maintain a professional appearance and demeanor in accordance with company policies.
Maintain compliance with applicable state, federal, and other regulations, including OSHA, WC, HIPAA, ADA, FEHA, DOL, and HR policies and practices.
Stay current with changes in the healthcare environment and act in the company's best interest.
Evaluate and develop continuous quality-improvement programs and ensure correction of quality-of-care issues.
Work with the Charge Nurse and DON to improve clinical operations.
Perform other duties assigned by management.