Artificial Turf Technician

Tarkett SportsChicago, MI
Hybrid

About The Position

Join FieldTurf — the industry pioneer and trusted leader in synthetic turf solutions — as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don’t just install fields — we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you’ll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field. If you thrive in a hands-on environment, enjoy travel, problem-solving, and building strong customer relationships, this is an opportunity to grow your career with a company recognized as the gold standard in synthetic turf.

Requirements

  • Strong mechanical aptitude and hands-on troubleshooting experience
  • Excellent problem-solving skills and the ability to work independently in the field
  • A proactive, customer-focused mindset with strong communication skills
  • Attention to detail and commitment to quality workmanship
  • Ability to read and interpret technical manuals and service documentation
  • A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
  • Strong Computer skills for email, reports and teams.

Nice To Haves

  • Experience with field service software or mobile service platforms is a plus

Responsibilities

  • Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
  • Diagnosing issues and delivering timely, effective solutions that exceed customer expectations
  • Completing accurate service documentation and reports in a timely manner
  • Building strong relationships with customers through professional communication and outstanding service
  • Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
  • Collaborating with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support
  • Supporting FieldTurf’s service growth by identifying maintenance and equipment opportunities for customers
  • Maintaining company tools, equipment, and service vehicles to FieldTurf standards
  • Utilizing technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication

Benefits

  • Matching contribution retirement savings plan
  • Learning & development program
  • EAP program + family
  • Generous holiday schedule available
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