Artificial Intelligence Procurement Lead

Fiserv • Omaha, NE

2d

About The Position

The Artificial Intelligence Procurement Lead will help transform Fiserv’s procurement function through digital technologies, automation, artificial intelligence, and process optimization. The role works with procurement, technology, finance, legal, risk, suppliers, and business stakeholders to design source-to-pay strategies, systems, and tools.

The position defines and executes a digital procurement and AI transformation roadmap, leads the selection and implementation of solutions across the source-to-pay lifecycle, and redesigns procurement processes to improve efficiency, compliance, and user experience. It also establishes performance measurement and value tracking, leads cross-functional transformation programs, drives stakeholder adoption, and partners with suppliers and internal teams on technology deployment, process standards, and capability building. Regular travel of 10–25% is required.

Requirements

• At least 8 years of experience in procurement, sourcing, supply chain, procurement operations, or procurement consulting.
• At least 8 years of experience leading digital procurement, process optimization, transformation delivery, or procurement technology initiatives.
• At least 8 years of experience managing cross-functional stakeholders, business requirements, change-management plans, and implementation deliverables.
• At least 8 years of experience using procurement data, key performance indicators, dashboards, or analytics to measure performance and track value.
• At least 6 years of experience implementing or supporting procurement technology platforms such as Coupa, SAP Ariba, Ivalua, Jaggaer, Oracle, SAP, or similar platforms.
• At least 6 years of experience applying AI, automation, workflow, analytics, or digital tools to procurement or source-to-pay processes.
• Bachelor’s degree or higher in supply chain management, business, finance, operations management, information systems, engineering, or an equivalent combination of education, related experience, and/or military experience.
• Currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
• The role cannot be performed in Colorado, California, the District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington.

Nice To Haves

• Experience creating digital procurement and AI transformation roadmaps for enterprise procurement organizations.
• Experience standardizing source-to-pay processes with measurable improvements in productivity, compliance, and user experience.
• Experience developing training, adoption, and capability-building materials for digital procurement tools.
• Experience in financial services, payments, technology services, or regulated business environments.

Responsibilities

• Define and execute a digital procurement and AI transformation roadmap aligned with business strategy, operating-model needs, and value-creation priorities.
• Lead the selection, implementation, and scaling of AI, automation, and digital procurement solutions across the source-to-pay lifecycle.
• Redesign procurement processes using automation, analytics, and procurement best practices to improve efficiency, compliance, and user experience.
• Develop key performance indicators, dashboards, and value-tracking methods to measure procurement performance and support data-driven decisions.
• Lead cross-functional transformation programs, managing scope, timelines, budgets, risks, milestones, and business outcomes.
• Drive stakeholder adoption through structured change management, communications, training, coaching, and knowledge sharing across the procurement organization.
• Partner with suppliers, procurement teams, and cross-functional stakeholders to align technology deployment, process standards, and capability-building plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior