Art Director

Scale Media•Burbank, CA

1d•Remote

About The Position

Scale Media is seeking an Art Director to lead brand creative across its portfolio of science-backed wellness brands. The role focuses on enhancing websites and brand visual identity systems to build brand trust and differentiation through visual storytelling. This position is responsible for the creative direction of owned channels, including brand websites, email, and packaging. The Art Director will collaborate with Digital Product, Retention, Growth, and Brand teams to ensure quality and consistency in customer-facing experiences. A key aspect of this role involves modernizing creative workflows using AI-enabled systems and tooling. This is a hands-on position requiring strong creative instincts and high standards, with a focus on direct involvement in creative work rather than solely people management.

Requirements

Deep DTC creative leadership experience, having led brand and website creative at a DTC consumer brand.
Understanding of modern ecommerce design, customer psychology, and the interplay between brand and performance.
Strong taste and design judgment, with the ability to articulate why creative works or doesn't.
Hands-on creative leadership experience, with a desire to be involved in reviewing, directing, and deciding creative work.
Experience in systems and operations thinking, including building or rebuilding creative organization workflows (prioritization, review processes, design systems, production workflows).
AI fluency at the architecture level, capable of designing AI-enabled workflows and staying current with evolving tooling.
Analytical mindset, focusing on business outcomes and customer behavior.
Proven ability in cross-functional collaboration with Growth, Ecommerce, Brand, and Retention teams.
7–10+ years of relevant experience in Creative Director roles within DTC consumer brands, brand design leadership positions at high-growth ecommerce companies, or agency creative leadership with deep ecommerce and digital experience.

Nice To Haves

Experience in supplements, wellness, or beauty categories.
Strong website and ecommerce UX background.
Experience leading multi-brand creative organizations.
Experience leveling up junior-heavy teams.

Responsibilities

Own brand visual identity systems, including foundational visual language, brand standards, and design systems.
Provide creative direction for owned surfaces, including visual design and storytelling across each brand's website, translating brand identity into the site experience.
Provide creative direction for lifecycle email and packaging design across the portfolio.
Develop and optimize creative production systems, including scoping, prioritization, review, and shipping of design and production work, aiming to improve throughput, quality consistency, and the design review function.
Architect AI-enabled creative workflows to enhance production speed, iteration quality, and operational leverage, adapting systems as tooling evolves.
Lead and level up a junior creative organization through stronger standards, clearer direction, and improved accountability.