Arrivals Ambassador (Holiday Season)

Memoir Agency•Orlando, FL
•Onsite

About The Position

The Arrivals Ambassador is responsible for greeting all guests to the event and assisting with a variety of service tasks such as check-in procedures, providing event information, and overseeing All-Inclusive guest check-in. during Dazzling Nights™, hosted at Leu Gardens in Orlando, FL. This is a SEASONAL/TEMPORARY position with an expected start date around November 14th for the duration of the show dates through January 3rd. Memoir produces immersive events across the country, aiming to bring meaning to every place and every moment. They specialize in crafting irresistible experiences that spark wonder and forge deep connections. From epic live events to fully immersive environments, they transform stories into unforgettable realities—always aligning with clients’ goals through imaginative, purposeful storytelling. Their core values are: Imaginative, Healthy, Tenacious, Collaborative, and Caring.

Requirements

  • Prior work experience delivering high standards of customer service through displaying excellent problem solving skills and an acute attention to detail.
  • Prior experience with mobile ticketing platforms preferred.
  • Ability to complete physically demanding tasks, such as standing and/or walking for long periods of time.
  • Ability to work outside in various weather conditions (heat, rain, cold temperatures).
  • Ability to lift objects up to 50 lbs.
  • Must be prompt, and be able to work all shifts assigned.
  • Reliable forms of communication & transportation.
  • Staff provide their own attire, with approval (black pants & shirts are recommended; closed toe shoes are required at all times).
  • Staff must be willing and able to step into other roles on the event site after an appropriate amount of training. These other areas include, but are not limited to, ticket scanning, parking, and other general event staffing roles.

Nice To Haves

  • Prior experience with mobile ticketing platforms

Responsibilities

  • Provide excellent guest service as you warmly welcome guests and ensure Memoir quality standards are met and guests have a fantastic experience

Benefits

  • Opportunity to be part of a high-growth, nationally recognized company
  • Work on innovative, large-scale immersive experiences
  • Collaborative and entrepreneurial culture
  • Direct impact on meaningful, visible projects
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