Arrival Ambassador Goldman

Compass Group•New York, NY

1d•$25 - $27•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Arrival Ambassador is responsible for providing exceptional service to VIP clients from the moment they arrive until they reach their destination within the Company. This is a highly visible role that will be supporting the firm’s initiative in welcoming high-profile clientele and ensuring a smooth and personalized experience, enhancing their overall satisfaction, and reinforcing their commitment to hospitality excellence.

Requirements

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

Properly greet and handle VIP guests upon arrival with a smile and maintaining eye contact through the entire interaction. Following established procedures and coordinating with in-house security as appropriate. Addressing VIPs by name and ensuring a memorable first impression.
Escort guests to their designated areas or meetings within our premises, providing personalized assistance and ensuring their comfort throughout the journey.
Register all guest activity and liaise with other centers on visitor processing.
Anticipate guest needs and proactively offer assistance and fulfill special requests.
Acting as an overall hospitality services resource in providing amenities within building, commutation and transportation, neighborhood amenities and organizational FAQs