Army Emergency Relief/Information & Referral Administrative Assistant - Fort Drum, NY

Cornell Cooperative Extension•New York, NY

9d•Onsite

About The Position

This position will serve as an Administrative Assistant for Cornell Cooperative Extension Association of Jefferson County and will provide support to the Fort Drum Information and Referral Program and Army Emergency Relief Program. This role involves administrative tasks such as answering phone calls, greeting visitors, registering participants, database entry, organizing files, updating documents, and providing administrative support to specific program areas as needed. The position supports program activities and requirements consistent with the Soldier and Family Readiness Division and program accreditation standards. The Administrative Assistant will represent Cornell Cooperative Extension professionally to the public, community leaders, and government officials, embracing diversity in all interactions.

Requirements

High School Diploma or Equivalent Education.
Experience relevant to the role of the position.
Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.
Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
Demonstrated ability to utilize program resources within the Fort Drum and general community.
Demonstrated ability to implement sound judgement in assessing fiscal need and follow directions.
Demonstrated ability to work independently to initiate, organize, and implement established goals.
Demonstrated ability to work with people of diverse ages, socioeconomic, and ethnic backgrounds.
Demonstrated ability to work and relate effectively with co-workers, customers, volunteers and community leaders.
Demonstrated ability to communicate effectively through oral, written and visual means.
Demonstrated ability to use telephone systems.
Demonstrated ability to maintain confidentiality when required.
Demonstrated ability to meet deadlines and work within strict timelines.
Demonstrated ability to use standard computer programs to support position responsibilities.

Nice To Haves

Knowledge of Information and Referral guidelines, procedures and policies.
Knowledge of Army Emergency Relief guidelines, procedures and policies.
Knowledge of community, social and human service organizations, employment services and resources.

Responsibilities

Answer telephones and assist or direct calls to appropriate person.
Maintain all Army Emergency Relief and Information and Referral Program administrative files and statistical data and generate reports as needed.
Register program participants for programs.
Greet and direct visitors.
Assist with scheduling meetings and classes.
Assist in procurement for Loan Closet supplies.
Communicate updated community resources (both military and community) to clientele.
Enter data in various computer programs or into online forms and/or systems.
Provide support to other educators (i.e. filing, copying, formatting correspondence) as directed by Issue Leader and Fort Drum Program Managers.
Provide support with all correspondence as needed (letters, meeting materials and agendas, etc.).
Record minutes of required meetings, and provide meeting materials as needed.
Work with Issue Leader and Information and Fort Drum Program Managers to create program flyers, brochures, educational materials, and other special projects as needed.
Provide assistance in the printing and preparation of newsletters as assigned/needed.
Perform other general office duties as needed/assigned.
Assist the Financial Readiness Manager with the dissemination of established financial management information and resources and provide emergency assistance information consistent with Army Emergency Relief guidelines.
Assist the Financial Readiness Manager in the dissemination of already established financial management information to individual Soldiers and family members at group briefings at Fort Drum.
Assist the Financial Readiness Manager in reservist mobilization activities (i.e. Soldier Readiness Checks, Soldier Readiness classes and workshops) by distributing already established program information and resources.
Assist the Financial Readiness Manager with completing interview forms to provide emergency funds consistent with established guidelines.
Maintain effective professional relationships with other agencies, businesses, and the public to promote efficient utilization of resources, prevent duplication or services, and support the mission and objective outlined in the Fort Drum agreement.
Maintain military and civilian networks for purposes of communication.
Maintain volunteer hours as appropriate and submit reports.
Assist in collecting evaluation data from program participants and support the Army Emergency Relief and Information and Referral Program Managers to conduct on-going assessments of Soldier and family need for program assistance.
In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Support the association to maintain a safe working environment.
Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.