The Army Aviation Program Quality Manager assists with the oversight of the Quality Management System Program implementation and works in partnership with Operations, Safety, Quality Control, Maintenance, Logistics and Purchasing to support the mission, and establishes Quality Assurance procedures to ensure all functional departments meet the contractual requirements. Also responsible for process auditing, procedural compliance and contributing to the continuous improvement initiatives across the contract. Develops, publishes, and reviews procedures to ensure all operation remain compliant with contractual requirements. Is the single point of contact for all AS 9110 standards qualification requirements, and participates in all internal, external, and third party audits. Implement and manage the program QMS operations and day-to-day tasks across all sites. Manage long-term program activities to achieve higher levels of quality performance and mission success. Coordinate with Government quality representatives to provide information and services IAW the contract. Analyzes data to establish trends and implement corrective actions if necessary to meet program KPIs and objectives. Conducts research and drafts reports for program senior leadership as needed. Audit procedural elements of program management. Supervises and participates in the development of responses to customer Corrective Action Requests (CAR). Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet program objectives. Consult with local management in determining the best measures of project efficiency. Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules. Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements. Implement and manage the program’s Process Improvement Program. Build good working relationships with program leadership and actively participate in the management process. Develop program staff and determine the best methods for Quality Assurance performance enhancement. Leads and collaborates with site level and regional level Quality Managers to maintain AS9110 compliance across the program and provides region wide oversight of the program Quality Management System. Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function. Perform other qualified duties as assigned. The ability to write standard operating procedures based on the requirements of AR 95-20 and pertinent contract documents. Review annexes and other documents submitted by assigned sites for accuracy and applicability to the standard.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED