About The Position

In this role Physical Security Officers (PSO’s) can expect to be working in demanding and fast paced environments. PSO’s may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. Additionally PSOs may be asked to work with a firearm. The PSOs mission is to protect all people, information and property assigned, while delivering on high end customer service. PSOs represent the front line of our security services.

Requirements

  • High school Diploma or GED equivalent
  • Two years of face to face customer service experience
  • Possess at least one of the following experience / education criteria: 1.) Four years of armed security experience and/or 2. Two years of military experience and/or 3. Successful completion of a state or federal certified law enforcement training academy
  • Military or Law Enforcement Experience
  • Basic computer skills (Email, Microsoft Office, etc.)
  • Excellent written and oral communication skills
  • Proficient time management skills
  • Reliable transportation
  • Excellent de-escalation skills
  • Proficient firearms skills
  • Extensive use of force knowledge
  • Proactive problem solving skills
  • Must be able to obtain state required armed security officer license
  • Ability to obtain OCAT, PATH, and PPBT certifications
  • Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements

Nice To Haves

  • DE RED CARD

Responsibilities

  • Delivering high end customer service
  • Responding to emergencies
  • Deterring and preventing crime
  • Performing ingress/ egress control procedures
  • Investigating incidents
  • Completing daily logs and incident reports
  • Conducting regular walking or vehicle patrols
  • Building and Maintaining a professional rapport with clients, guests and co-workers
  • De-escalating conflicts
  • Detaining suspects
  • Monitoring CCTV cameras
  • Performing other related duties as assigned

Benefits

  • Competitive Medical, Dental, Vision and 401(k) benefits for eligible employees in accordance with company policy.
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