Armed Security Officer

Allied Universal • Houston, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Armed Driver Customer Service Patrol in Houston, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an armed patrol officer in a retail location, where you will conduct routine vehicle and/or foot patrols, remain visible to help reduce security-related incidents, and deliver outstanding customer service. This driving post offers the chance to support access activity and respond to concerns with integrity, teamwork, and a people-first approach in a dynamic environment.

Requirements

• Be at least 21 years of age.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Level III Armed Certification is required in Texas only.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to visitors, customers, and store personnel by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and communicating with store leadership and/or public responders as needed.
• Conduct regular and random armed patrols throughout the sales floor, entrances, parking areas, loading zones, and perimeter to help to deter unauthorized activity and/or suspicious behavior.
• Monitor access points, observe for unusual activity such as shoplifting, trespassing, and/or disorderly conduct, and follow post orders for reporting, escalation, and incident follow-up.
• Support opening, closing, and high-traffic periods by maintaining a visible presence, assisting with customer interactions, and addressing security-related concerns in accordance with site expectations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED