Full-time-Armed Security Officer

OPS Security Group•Middletown, PA

About The Position

The PSOs mission is to protect all people, information and property assigned, while delivering high-end customer service. PSOs represent the front line of our security services. In this role Physical Security Officers (PSO’s) can expect to be working in demanding and fast paced environments. PSO’s may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. Additionally, PSOs may be asked to work with firearms.

Requirements

High school Diploma or GED equivalent
Two years of face-to-face customer service experience
Possess at least one of the following experience / education criteria: Four years of armed security experience OR Three years of military experience OR Successful completion of a state or federal certified law enforcement training academy
Basic computer skills (Email, Microsoft Office, etc.)
Excellent written and oral communication skills
Proficient time management skills
Reliable transportation
Excellent de-escalation skills
Proficient firearms skills
Extensive use of force knowledge
Proactive problem-solving skills
Must be able to obtain state required armed security officer license
Ability to obtain OCAT, PATH, and PPBT certifications
Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements

Responsibilities

Delivering high end customer service
Responding to emergencies
Deterring and preventing crime
Performing ingress/ egress control procedures
Investigating incidents
Completing daily logs and incident reports
Conducting regular walking or vehicle patrols
Building and maintaining a professional rapport with clients, guests and co-workers
De-escalating conflicts
Detaining suspects
Ability to use force, up to and including deadly force, when reasonably justified
Monitoring CCTV cameras
Performing other related duties as assigned