Armed Security & Guest Safety Officer

Andrew Jackson Foundation•Nashville, TN

2d•Onsite

About The Position

The Andrew Jackson Foundation is seeking a dependable and professional Armed Security & Guest Safety Officer to help maintain a safe, secure, and welcoming environment at The Hermitage, one of Tennessee’s most recognized historic destinations. This is more than a traditional security position. You’ll play an important role in protecting guests, employees, buildings, museum collections, and the historic property while also contributing to a positive visitor experience. If you are observant, responsible, calm under pressure, and enjoy a role that combines security, public service, and outdoor work, we encourage you to apply. The Armed Security & Guest Safety Officer will support the day-to-day safety and security of the property through regular patrols, access control, alarm monitoring, incident response, and guest assistance. This role requires someone who can remain alert and professional while interacting with visitors, responding appropriately to changing situations, and following established security procedures.

Requirements

High school diploma or GED equivalent
Valid Tennessee Driver’s License
Ability to obtain and maintain Tennessee Armed Security Certification; training may be available for qualified candidates
Strong communication, teamwork, and interpersonal skills
Basic computer skills and familiarity with security or alarm systems
Professional demeanor and sound judgment
Ability to maintain confidentiality and handle sensitive information appropriately
Dependable, observant, and able to remain alert throughout the shift

Nice To Haves

First Aid certification
CPR certification
AED certification
Firearm training and qualification
Previous experience in security, public safety, law enforcement, military service, or a related field
Experience working in a customer-facing or public environment

Responsibilities

Open, secure, and inspect buildings according to operational schedules
Conduct regular patrols throughout the property, buildings, and outdoor grounds
Monitor and respond to fire, burglar, panic, and other security alarm systems
Observe for safety hazards, suspicious activity, theft, property damage, or other security concerns
Control access to restricted areas, including museum and collections spaces
Report security concerns and assist with maintaining a safe environment for guests and employees
Follow established procedures during incidents, emergencies, and other unexpected situations
Respond appropriately to accidents, security incidents, and emergency situations
Prepare accurate and detailed incident, activity, and security reports
Document relevant observations and communicate concerns to leadership as needed
Maintain confidentiality and exercise sound judgment when handling sensitive situations
Provide professional and courteous assistance to visitors, staff, and guests
Help maintain a safe and welcoming atmosphere throughout the property
Assist with traffic flow, parking, and crowd management during special events
Provide transportation assistance for visitors and staff when needed
Communicate clearly and professionally while enforcing security procedures