Monroe, LA- Armed Patrol Security Officers (LA Ops)

Security Engineers•Monroe, LA

About The Position

Armed Security Officers protect people, property, and assets at assigned client locations. They control access to facilities, assist employees and visitors, conduct patrols, monitor security systems, and respond to alarms, incidents, and emergencies. The role requires professionalism, sound judgment, and strong customer service skills while maintaining a safe and secure environment in a corporate setting. Officers receive site-specific and other training, including CPR/AED, naloxone, bleed control, HIPAA and privacy, active shooter response, de-escalation, and scenario-based firearms training. A company-provided uniform and equipment are supplied at no cost. Duties listed are not all-inclusive.

Requirements

Be at least 21 years old.
Have a high school diploma or GED.
Have a valid driver’s license and a Motor Vehicle Record that meets company-approved driver standards.
Be able to read, write, speak, and understand English.
Hold or be able to obtain a Louisiana LSBPSE armed security officer registration.
Complete firearms training and qualify with a company-issued 9mm handgun with a minimum score of 80% before working armed.
Pass a psychological assessment.
Pass a background investigation, including federal and state criminal searches and federal exclusion-list checks.
Pass a 10-panel drug screen.
Be legally authorized to work in the U.S. (E-Verify).

Nice To Haves

Prior armed security, law enforcement, or military experience.
Basic computer and email skills.
Ability to remain calm under pressure.
Strong customer service.

Responsibilities

Verify the identity of employees and visitors, print the correct badge, and check visitors in through the Visitor Management system.
Monitor and respond to alarms within BCBSLA response times.
Patrol buildings, parking areas, and garages; secure doors, gates, and windows.
Act as a first responder in emergencies and coordinate with police, fire, and EMS.
Enforce post orders and BCBSLA policies.
Operate cameras, access control systems, radios, and phones.
Investigate and report unusual conditions; write accurate daily activity and incident reports.
Escort associates to vehicles in low-light conditions and perform traffic control as needed.
Maintain a professional, courteous presence in lobbies and reception areas.