Armed Officer, Safety & Security (7pm-7am) (Rotating Shifts)

Iron Mountain•Manassas, VA

1d•Onsite

About The Position

At Iron Mountain, we are seeking dedicated individuals to join our team. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We partner with over 225,000 customers globally to preserve their artifacts, optimize their inventory, and protect their data privacy through innovative and socially responsible methods. This role involves daily interaction with all individuals entering the facility, including customers, employees, visitors, and vendors, requiring a professional and courteous demeanor. Iron Mountain provides comprehensive training, uniforms, footwear, duty gear, and Personal Protective Equipment (PPE) to ensure success in the role.

Requirements

Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.
Candidates should have prior firearms experience.
Exhibit sound judgment while providing excellent customer service.
Effective communicator - clearly convey messages & requirements to inform our customers effectively, share messages between team members.
Multitasking - ability to manage several different security and ticket queue systems.
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code.
Dedication & desire to learn.
Must be 21 years of age.
Maintain mandated CPR/AED, Firearm, Handcuffing, ASP Baton training requirements in accordance with company guidelines.
Must possess and maintain a valid state issued driver’s license.
Must possess and maintain valid Virginia Department of Criminal Justice Services credentials required for the role.
The ability to obtain security clearance via government or other agency background check may be required for customer support.

Nice To Haves

0-2 years experience in a security, customer service or data center environment preferred, but not required.
Two or more years of experience in Security, Law Enforcement, Corrections or Military (active or reserve) preferred.
Honorable discharge required from Military Service.

Responsibilities

Prevent unauthorized individuals/vehicles from entering the facility/restricted areas using security technology.
Adhere to the Iron Mountain Deadly Use of Force Policy.
Monitor safety, security, and fire alarm systems, as well as onsite CCTV, and respond as needed.
Conduct required visual inspections of key assets and locations through roving foot and vehicle patrols, both inside and outside the facility, in all weather conditions.
Act as a brand ambassador by providing clear and concise information to customers, employees, and visitors to educate, inform, and ensure compliance with facility rules and regulations, especially entry and exit procedures.
Support the emergency plan in the event of an emergency, including providing clear direction to occupants during safety or security-related situations.
Appropriately document significant security and safety incidents.
Quickly and effectively assess and de-escalate situations that may present a threat to safety or security.