Intern, Arena Operations
About The Position
The Memphis Grizzlies are seeking an Arena Operations & Facilities Intern eager to learn the behind-the-scenes operations of a world-class sports and entertainment venue. This role provides hands-on exposure to event execution, facility management, and operational coordination, supporting the day-to-day operations of FedExForum. The intern will work closely with Arena Operations leadership and cross-functional teams to support games, concerts, special events, and facility projects. This one-year internship is designed to build practical experience and develop foundational skills for a career in arena management, venue operations, or live event production. The role is ideal for someone organized, curious, and energized by a fast-paced environment with varied daily tasks, offering meaningful learning, visibility, and real-world experience.
Requirements
- Currently pursuing or recently completed an undergraduate or graduate degree from an accredited college or university.
- Strong verbal and written communication skills in a fast-paced, high-pressure environment.
- Ability to organize, plan, and prioritize work while meeting deadlines.
- Team-oriented mindset with the ability to collaborate effectively across departments.
- Strong customer service focus with attention to detail and quality.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Basic computer proficiency.
Nice To Haves
- Proficiency in Microsoft Office.
- Familiarity with AutoCAD is a plus.
- Interest in sports, live entertainment, or venue operations.
- Knowledge of and passion for NBA basketball.
Responsibilities
- Provide day-to-day support within the Arena Operations Department for all events, games, and arena functions.
- Assist with arena setup, breakdown, and conversions to ensure event readiness.
- Support coordination with internal departments to meet operational requirements for events and facility needs.
- Observe and support real-time decision-making during events alongside Arena Operations leadership.
- Gain exposure to the roles and responsibilities of multiple arena departments.
- Develop and maintain event-related documents used to communicate operational needs with arena departments.
- Assist with preparing post-event summaries, reports, and operational correspondence.
- Help track timelines, tasks, and follow-ups for special projects and events.
- Assist with coordination of facility and construction projects as assigned.
- Act as a liaison to contractors by providing information and administrative support.
- Help monitor project requirements, timelines, and operational considerations tied to arena use.
- Build an understanding of large-scale venue operations, event execution, and facility management.
- Gain hands-on experience in a live sports and entertainment environment.
- Take on additional duties as assigned to support Arena Operations initiatives.
Benefits
- Competitive salary
- Industry leading health coverage
- Wellness programs through EAP and Headspace
- Team Store Discounts
- Happy Hours and other fun activities
- Qualified parking and game night meals
- NBA Sponsored Discount Programs
- Employee Referral Bonuses
- Employee Recognition Programs
- Generous paid holidays, including but not limited to, MLK Day, Juneteenth, July 4th, Labor Day and more
- Coveted work experience
- Develop and refine skills applicable to future careers
- Establish and foster critical networking connections
- Gain confidence and master professional soft skills
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
Associate degree
