Area Support Officer

OCS Group

8d • Hybrid

About The Position

We are seeking a professional, reliable, and adaptable Area Support Officer to provide flexible security cover across multiple client locations. This role requires an individual who can quickly adapt to different environments, maintain high standards of professionalism, and deliver a first-class security service while ensuring the safety and security of people, property, and assets. The successful candidate will be responsible for monitoring site activity, conducting patrols, maintaining accurate records, responding to incidents, and supporting operational continuity through flexible deployment across designated sites.

Requirements

• Must have the Right to Work in the UK and ability to pass BS7858 vetting.
• Valid SIA Licence.
• Confident computer literacy and ability to operate security systems.
• Strong communication and interpersonal skills, with the ability to engage effectively with individuals at all levels.
• Excellent attention to detail and ability to remain vigilant in a busy environment.
• Professional approach with high standards of personal presentation.

Nice To Haves

• Previous experience within a security environment.
• Experience using CCTV and access control systems.
• Flexible approach to working across multiple sites.

Responsibilities

• Provide professional security cover across multiple client sites, ensuring a consistently high standard of service delivery.
• Conduct regular site patrols and inspections in accordance with assignment instructions and site-specific procedures.
• Monitor premises visually and via CCTV systems, responding appropriately to alarms, incidents, and security alerts.
• Support the safety and security of people, property, assets, and premises at all times.
• Record vehicle movements, visitor access, contractor attendance, and all site activities, maintaining accurate logs and daily occurrence records.
• Monitor site activity and report suspicious behaviour, security breaches, or operational concerns promptly.
• Ensure access control procedures are followed in accordance with site requirements and security protocols.
• Maintain accurate security records, incident reports, and operational documentation.
• Ensure all duties are completed in line with assignment instructions, company policies, and client requirements.
• Comply with company Health & Safety policies, procedures, and management plans at all times.
• Provide flexible support across multiple locations, adapting to varying environments and operational requirements.
• Cover annual leave, sickness absence, and other staffing shortfalls as required to maintain service continuity.
• Demonstrate flexibility in relation to working patterns, shift schedules, and deployment locations.
• Deliver excellent customer service and maintain positive working relationships with clients, visitors, contractors, and colleagues.
• Present a professional image at all times as an ambassador for both OCS and the client.

Benefits

• Digital Learning through The OCS Academy
• Retail Perks with Hapi app (exclusive discounts, rewards, and wellbeing resources)
• Professional Growth opportunities
• Flexible Pay with Wagestream App (access a portion of earned wages before payday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed